Job Description

The Incentive & Sales Data Analyst with direct reporting line to the Head of Operations VAS.

This individual would be responsible for driving implementation of the TFG VAS business across multiple channels – Media , Insurance and Mobile including identifying key strategic partners to support growth across VAS channels and being responsible to manage VAS & Mobile incentive payments ( Mobile SPIF’s, VAS payments across multi-channels and across all TFG divisions to support accurate payment and identifying trends including data analysis to support channel decisions. The successful candidate would work closely with VAS Operations, Media , Insurance and Mobile functions.

Incentive Management

• Manage and implement VAS incentive structures and payments
• Analysis and reporting across Media, Insurance, and Mobile functions
• Reconcile incentive spend with Finance

Sales Performance Tracking & Reporting

• Monitor POS and DAS performance across all channels
• Track vs targets and report at brand, division, and store level
• Analyse cancellations, zero-sales stores, and underperformance
• Identify risk and opportunities across channel and division

Strategy Development & Execution

• Develop data-driven strategies to improve:
• Sales growth
• VAS Incentive model
• Support and execute campaigns across channels

Data Analysis & Insights

• Extract and analyse operational data
• Build and maintain dashboards and reports
• Provide actionable insights to support decision-making

Stakeholder & Operational Support

• Work with Operations, Finance, IT, and Business teams
• Support training, campaigns, and change management
• Communicate performance and incentive updates regularly
• Strong communication and presentation skills to communicate strategy and results to external and internal stakeholders.
• Ability to collaborate effectively across different departments and functions
• Bachelor's Degree or Diploma
• Min 5 years' experience with reporting and analysing data dashboards
• Strong budget and P&L skills
• Experience with digital sales & platform technologies

Skills

• Ability to analyse sales, incentive, and operational data and generate insights from report
• Working knowledge of AI platforms – Copilot, Claude, Chat GTP, etc.
• Understanding ROI, cost per sale, incentive spend, and profitability
• Stakeholder management working across functions - Operations, Finance, Media, Insurance and Mobile
• Developing data-led strategies for growth and performance improvement
• Tracking targets vs actuals, identifying underperformance, and implementing interventions
• Reporting, presentations, and weekly incentive updates to business stakeholders
• Process improvement & problem solving
• Identifying inefficiencies, fraud risks, and opportunities in channel
• Working with dashboards, reporting tools (e.g., Power BI), and data systems

Behaviours

• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
• Manages Complexity - interprets
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Manages Ambiguity - adapts effectively to situations that are complex, uncertain, or lack guide

Preference will be given but not limited to candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?