Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here
Start your journey with OBE and help us build the future.
What You'll Get to Do
The Inbox Coordinator serves as the first point of contact for incoming customer quote and project requests. This role is responsible for reviewing requests, gathering basic information, prioritizing based on urgency, and routing opportunities to the appropriate estimator or team.
Job responsibilities include
• Monitor and manage incoming customer requests through shared inboxes and other communication channels.
• Review customer requests to determine the appropriate next steps and assign them to the correct estimator or department.
• Maintain accurate records and update tracking systems as required.
• Prioritize requests based on urgency and customer needs.
• Communicate professionally with internal teams to support timely responses.
• Assist with administrative and coordination activities to support the estimating team.
• Support with administrative related work with other administrators.
What We Are Looking For
• Customer service, administrative, or coordination experience preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office products, including Outlook and Excel.
• Ability to learn new processes and systems through training.
What OBE Offers You
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
At Oldcastle BuildingEnvelope® (OBE), we believe the work of our employees truly matters. From apartments in New York to office buildings in Toronto, stadiums in Dallas, and universities in Atlanta, our teams contribute to the projects that shape the world where we live, work, heal, and play.
Our vision is to be the first-choice provider of value-added, glazing solutions. We are North America's leading vertically integrated manufacturer, fabricator and distributor of architectural hardware glass and glazing systems. Headquartered in Dallas, Texas, OBE is a world-class building products company with a significant presence in every major metropolitan statistical area in the U.S. and Canada. OBE manufactures high-performance architectural glass products and aluminum framing systems and distributes complementary branded hardware and glazing supplies.
OBE delivers products to a broad customer base of architects, glaziers, contractors, and developers serving diversified residential and commercial construction end-markets. With over 6,700 employees, we operate 85 manufacturing and distribution facilities in five countries.
