Job Description

Job Title: Inbound/Outbound Operations Coordinator

Location : Lilburn , GA

Employee Type: Full Time, Non Exempt

Compensation: $28.50 + Full Benefit Package (Day One )

About Flexcar

Flexcar is the first zero-down, month-to-month car lease company, redefining flexibility in the automotive industry. By combining operational expertise with technology and data, Flexcar delivers a more convenient alternative to traditional car ownership.

As we continue to grow, we are building a high-performing operations team committed to delivering operational excellence and exceptional member experiences.

Position Overview

The Inbound/Outbound Operations Coordinator oversees vehicle preparation (Quality Assurance), inbound and outbound lot flow, vehicle shuttling, and on-time order readiness. This role includes coordination of third-party vendors and on-site Operations Specialists to ensure efficient lot operations and timely vehicle availability.

Essential Functions

Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable law.

Strategic Coordination

• Coordinate order readiness to ensure vehicles meet quality standards and delivery timelines
• Oversee inbound and outbound vehicle flow across primary and satellite lots
• Inspect vehicle quality and ensure readiness for customer use
• Ensure vehicles are processed efficiently through designated lot-flow procedures

Performance Ownership

• Monitor vehicle quality and operational readiness metrics
• Support budget oversight for shuttling and cleaning operations
• Ensure timely processing of inbound vehicles and infleets

Team & Vendor Coordination

• Coordinate daily activities of Operations Specialists
• Oversee third-party vendor performance to ensure SLA compliance
• Provide feedback and coaching to promote continuous improvement

Vendor Relations

• Maintain effective working relationships with vendors
• Support cost efficiency and turnaround time improvements

Data-Driven Operations

• Analyze site performance metrics
• Identify operational gaps and implement process improvements
• Use data to inform workflow and resource decisions

Compliance & Safety

• Maintain compliance with Cal/OSHA safety requirements
• Safeguard company vehicles, property, and customer information
• Accurately complete timekeeping and documentation

Required Qualifications

• 3–5 years of operations experience (vehicle operations preferred)
• Experience using Microsoft Office Suite
• Strong communication skills across multiple levels of leadership
• Ability to work in a fast-paced, evolving environment
• Flexibility to work days, evenings, weekends, and holidays as business needs require
• Ability to lift and carry tools or equipment up to 50 pounds
• Willingness to work outdoors in varying weather conditions
• Valid driver’s license with acceptable driving record
• Willingness to travel within the assigned market as needed

Physical Requirements

• Frequent standing, walking, and movement across lot areas
• Exposure to outdoor weather conditions
• Lifting up to 50 pounds

What tops of the tank:

• Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 40 hours of Sick time.
• Save for Your Future! 401(k) with company match from day one of hire  
• Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance
• Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee
• Weekly Pay and Employee Referral Bonus
• Uniforms
• and other amazing perks!

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer. 

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.