Job Description

Role Details: MX, PK | Independent Contractor

Applause Hiring Manager: Landon Ross, Director of Revenue Enablement

Purpose: The role’s purpose is to handle every inbound lead that comes through the door and is the first voice a prospect hears from Applause. This role is making sure qualified leads turn into demos that have intent to buy.

Benefits Competitive compensation with hourly base and uncapped commissions | 100% remote w/ no office mandate | 20 paid company holidays | 12 PTO days annually | Amazing colleagues | Energetic culture that is positive and celebrates together | Inspiring mission & software product | Ability to grow your career at a fast-growing tech startup

The Inbound Sales Development Representative will own all inbound leads: demo requests, webinar signups, content downloads, pricing inquiries, and general requests for information. Your job is to engage and qualify these leads, and continue to work them until they show to a demo.

Note: All applications must be submitted in English.

Responsibilities:

• Respond to every inbound lead within 5 minutes of submission
• Work leads through email and call sequences until they show up to the demo
• Manage the full inbound lead backlog to work these leads to completion or hand-off.
• When inbound volume dips, you don't dip with it. You continue to work past-inbound leads to find a way to quota each month.
• This is a process driven role. Keep your CRM tight; activity logged, leads properly staged, nothing falling through the cracks.

Qualifications:

• Sales Experience: 0–2 years of sales, SDR, or customer-facing experience (this is a great entry point into tech sales).
• Speed matters to you. You don't wait around on follow-up and you don't let leads go cold
• You're organized and process-driven without needing to be hand-held
• Coachable, curious, and genuinely competitive
• Comfortable on the phone and in writing
• Familiarity with the home services industry
• Experience with a CRM (HubSpot is a plus) is helpful but not required
• Strong work ethic and discipline
• Effective in a remote setup with a stable 50+ Mbps internet connection, and amenable to work graveyard shift.

About Applause

Applause is a SaaS start-up founded by experienced entrepreneurs and backed by the best VCs in Silicon Slopes. We’re focused on helping companies supercharge their team’s performance so they can win more lifelong customers. Learn more about our company and culture here: https://www.applausehq.com/about-us