Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.
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Are you looking for stable, long‑term work with a company that genuinely values its people, invests in communities, and is committed to sustainability?
If you’re motivated, resilient, and enjoy helping customers while achieving results, this could be your next opportunity.
About the Role
Join an iconic Australian brand in a fast‑paced contact centre where no two calls are the same.
You’ll take inbound calls from customers who need urgent assistance with glass repair or replacement. Your role is, to quickly understand their situation, provide the right solution, and confidently recommend additional products that improve safety and visibility.
This is more than just customer service — it’s a role where your ability to think on your feet, build rapport, and guide customers to the right outcome will set you up for success.
What you’ll do:
What We Offer
About You
We’re looking for someone who:
Experience in sales or contact centres is highly regarded — you must be comfortable selling.
Why Join O’Brien?
Work close to home in our Padstow office, with free onsite parking and easy access from Bankstown, Revesby, Holsworthy, Mascot, South Sydney and surrounding suburbs.
If you’re looking for a role where you can build stability, develop your sales career, and be part of a supportive team — we’d love to hear from you.
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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!
At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part ofBelron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use
Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.
O'Brien® is Australia’s leading vehicle glass repair and replacement company, serving more than 300,000 motorists each year, 24 hours a day, 7 days a week, 365 days a year.
Whether you choose to have us help fix your problem in one of our nationwide branches or 84 Authorised Dealers located across Australia, or whether you’d prefer the convenience of getting one of our 266 mobile technicians to come to you at home, at work or wherever you are, you can relax in the knowledge that all our workmanship is guaranteed for the life of the vehicle.
What’s more, as Australia’s leading vehicle glass repair and replacement company, we have strong relationships with most of Australia’s major insurance companies enabling us to help you manage your insurance paperwork for you if you are claiming for the work on your vehicle insurance.
We are also a market leader for building glass replacement, and have the capability of taking all types of glass replacement jobs into our hands. With a strong focus on service, O'Brien® offers a convenient, responsive and highly professional glass replacement service 24 hours/7days/365 days a year.
If you want to find out about O'Brien®, you'll be pleased to hear that all of our products comply with current Australian Standards - and our services are all guaranteed so you can rest assured that you'll receive only the best workmanship.
Part of the Belron® group, O'Brien® is recognised far and wide across Australia for our ability to deal with glass breakages quickly and efficiently, whether it's home glass, office glass and/or shop glass. After being around for over 80 years, fantastic service is just one of the things our customers have come to expect when they think about us.
