Job Description

What we offer:

• Attractive hourly rate; $34.96 + commission + superannuation.
• Casual role offering up to full-time hours on a rotating roster between Monday – Friday.
• Ongoing training and development programs
• Conveniently located minutes away from Westfield Knox shops, cafes, restaurants, etc. Discounted onsite staff parking
• Collaborative, innovative and engaging culture
• Friday afternoon social gatherings every week with weekly fresh fruit delivered, on-site coffee machine and pool table.

About our client:
Our client, ENGIE, is a leading Australian energy retailer providing gas and electricity to more than 700,000 accounts across VIC, SA, NSW, QLD and WA. They have partnered with us to grow their market share.

About the role:
As an Inbound Sales Consultant, you will be responsible for delivering high levels of customer service when discussing product options, benefits and features with new and existing customers. You will support customers through the sales process from enquiry through to close.

In the role, you will be,

• Handling warm inbound calls from existing and new customers.
• Handling consumer communication enquiries and providing customers with a highly personalised experience throughout.
• Ensuring accurate data entry and maintenance of the customer database.

About you:

• Written and verbal communications skills.
• Ability to confidently build rapport with customers.
• Motivated to achieve targets and goals both individually and within a team environment.
• Proficiency with Microsoft Office and relevant computer software and hardware.
• Strong organisational skills and attention to detail.

Ready for the next step?

Apply today or reach out to talent@symbos.com.au for more information.

We are a Circle Back Initiative Employer - we commit to respond to every applicant.

About Symbos

Symbos is a growing, people-powered outsourcing services group with over 30 years of cross-industry experience, partnering with more than 250 clients across enterprise, government, and emerging sectors. Our team of 1,200+ professionals operate across Australia, New Zealand, Fiji, the Philippines, and South Africa, delivering meaningful outcomes across customer experience, managed services, and operational transformation.

We operate with a unique ‘Glocal’ delivery model, locally led, regionally integrated, ensuring clients benefit from both strong in-market accountability and smart delivery models across regions. With a track record of long-term partnerships, award-winning performance, and a culture built on agility and collaboration, Symbos is a place where great people come to do their best work.

We engage a workforce that represents the diverse communities and customers we support. That’s why we are committed to ensuring everyone is treated fairly, with respect and provided with inclusive and equal employment opportunities. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples; people from culturally diverse backgrounds; people with disabilities and all members of the LGBTQIA+ community. If you’re passionate about shaping the future of service delivery and want to be part of a team that values performance, innovation, and trust, Symbos offers the platform to thrive.