This role leads the governance, control and visibility of international inbound freight and customs compliance across a growing overseas warehouse network. Working across markets including Malaysia, Sri Lanka, Turkey and Poland, the role ensures goods move efficiently, compliantly and on time, while providing the insight needed to drive informed operational and commercial decisions. By translating complex shipment, purchase order and customs data into clear actions, risks and performance indicators, this role supports stronger stock flow, enhanced compliance and the successful delivery of the wider international supply chain transformation programme.
We are looking for someone with strong supply chain and logistics experience, ideally gained within an international retail, franchise or multi-market environment, and a proven track record of managing inbound volumes. A good understanding of international freight, customs requirements, freight documentation and overseas warehouse operations is important. This role would suit a proactive problem solver who is confident managing risk, making sound decisions at pace and building strong relationships across global, cross-functional teams. Strong analytical skills, including experience using Power BI or similar tools to turn data into actionable insight, are important, alongside proficiency in Excel and PowerPoint.
NB This full-time role is based at our Paddington Support Office, with a minimum of three days a week on site.
Your key accountabilities will include:
Your skills and experience will include:
What’s in it for you?
Working at M&S means being part of something bigger, helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole self to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try to put steps in place to help you be at your best through this process.
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At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.
Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.
We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.
