Billion Automotive

Inbound Call Center Representative 2PM - 8PM (Sioux Falls, SD)

Billion Automotive  •  Sioux Falls, SD (Onsite)  •  9 days ago
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Job Description

Job DetailsJob Location: Sioux Falls - Sioux Falls, SD 57106Position Type: Full TimeJob Category: AutomotiveSCHEDULE IS 2:00pm to 8:00pm!
WHO should apply?
We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling appointments, and directing calls to the appropriate departments.
Your typical work week includes:
-Monitoring and answering inbound phone calls.
-Gather information & rout calls to the correct department.
-Update customer changes in the database.
-Provide administrative assistance as needed.
-Attend training sessions and meetings as required.
-Follow all company policies and procedures.
HOW we will know you are the "ONE":
-Incredible Customer Service skills
-Computer skills
-Call Center Experience
-Automotive Industry Experience
-Strong verbal and written communication skills with the ability to influence.
-Demonstrate the ability to listen and learn while retaining information quickly.
-Ability to document notes thoroughly while delivering results and meeting goals under minimal supervision.
-Task orientated, detail driven, and self-motivated.
-Ability to think quickly and identify and resolve customer questions or concerns.
-Exceptional organizational skills.
We offer rewards in commission, promotions and all our Full-Time employees enjoy full medical, dental and vision insurance. We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance. We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work.
Billion Automotive

About Billion Automotive

Billion Automotive, a family owned business since 1935, has built its name and reputation on customer satisfaction. We are a growing multi-state organization with 26 locations in South Dakota, Iowa, and Montana.

Billion Automotive employs many talented people in all parts of our business from administrative roles, sales, parts and service! Explore your next career with one of the best automotive teams in the region.

Billion employees enjoy excellent benefits including comprehensive health, dental and vision plans, short term and long term disability, life insurance for employees and dependents, and voluntary benefits such as accident, cancer and universal life. Billion also offers a 401(k) retirement plan that includes an employer match.

Industry
Automotive & Mobility
Company Size
501-1,000 employees
Headquarters
Sioux Falls, SD
Year Founded
1935
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