Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

& Summary

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Purpose of the Role

Manages day-to-day resourcing operations, ensuringoptimalutilizationof resources. Collaborates with delivery and HR teams to meet business requirements through proactive resource planning and reporting.

Responsibilities:

• Manage end-to-end allocation of employees to projects based on skills, experience, and availability.

• Conduct regularutilizationreviews and bench management activities.

• Monitor RM metrics andprovideanalytical insights for decision-making.

• Support project managers in addressing resource conflicts and shortfalls.

• Drive capacity planning and reallocation to meet client delivery timelines.

• Prepare detailed MIS and business reports (utilization, availability, variance).

• Collaborate across departments for workforce forecasting and hiring needs.

• Identifyminor process gaps and suggest improvements.

Core Skills:

• Advanced Excel (data analysis, pivot tables, lookups, conditional formulas).

• Good understanding of RM lifecycle and project staffing processes.

• Effective communication, negotiation, and relationship management.

• Analytical and problem-solving mindset.

• Time management and multitasking ability.

Performance Indicators:

• Utilization %, bench optimization, and resourcing accuracy.

• Quality and insightfulness of RM reports.

• Stakeholder satisfaction andtimelyproject staffing.

• Efficiency in resolving resource conflicts

Qualifications & Experience:

• Experience:3–5yearsAssociate, 5-7 Sr. Associate

• Education: Master’s degree in HR, Operations, Business Analytics, oran equivalentdiscipline.

• Primary Focus: Resource allocation, stakeholder management, analytical reporting

Mandatory Skill sets:

Resource management

Preferred Skill sets:

consulting

Years of Experience Required

Experience:3–5yearsAssociate

Education Qualification

MBA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration)Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Resource Management

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

April 16, 2026