Who we are
BOGGI Milano is an Italian brand combining elegance, quality, and contemporary spirit. We believe that service excellence also comes from behind the scenes: from the precision, organization, and passion of those who ensure the boutique runs perfectly every day.
Role
As In-Store Operations, you will be the administrative and operational heart of the boutique. You will manage all cash, omnichannel flows, and back-office activities with care and precision, ensuring efficiency and quality in every detail. You will collaborate with the sales team and headquarters, ensuring that every procedure, transaction, and interaction reflects brand standards and contributes to an impeccable customer experience.
Responsibilities
· Manage cash desk and administrative operations (payments, returns, Gift Cards, credit notes).
· Monitor omnichannel flows (Click&Collect, Seek&Send) and ensure correct procedure management.
· Support the team in customer loyalty activities and CRM management.
· Guarantee precise and timely administrative flow: invoices, petty cash, reporting.
· Collaborate with the Store Manager on communication with headquarters and operational training.
· Contribute to maintaining order and boutique image in line with the brand’s premium standards.
Who we are looking for
· You are precise, organized, and detail-oriented.
· You enjoy teamwork and ensuring everything runs smoothly.
· You have experience in administration, retail, or customer service.
· You are reliable, discreet, and passionate about fashion.
Why Boggi Milano?
Being part of the Boggi Milano team means:
Working in an international environment, where diversity and inclusion are constantly promoted in a healthy and harmonious environment
Being part of continuous evolution and innovation, in terms of product, processes and omnichannel shopping experience
Getting constant trainings through our internal school, the Boggi Milano Academy
Investing on your own career development, as many people who achieved an amazing growth inside of Boggi Milano did
Taking part in a constantly growing Company, present in more than 50 countries and with many new openings and partnerships planned
Getting rewarded for your own successes, through our competitive fixed salaries as indicated below (the amount indicated is based on a Full-Time Equivalent position and will be set up according to the candidate’s seniority). A rewarding incentive scheme is also in place, offering the opportunity to increase total compensation!
#IN-BOGGI
Since 1939, Boggi Milano plans and designs contemporary men’s fashion with a unique style. References from the past and visions of the future generate the elegance of the present.
Being contemporary and feeling at ease in every situation. This is what are aiming at and achieve men who choose to share Boggi’s sober taste, made of precious balance and bound to highlight the quiet strength of normality, expressing without ever exceeding.
Boggi Milano is now present in the European, Asian and Emirates markets with over 225 stores in more than 58 countries, confirming the worldwide success of the brand’s Made in Italy exports, equated with elegance and quality.
The winning formula for this success is the combination of dynamism, determination, passion and energy, that are the main ingredients of the worldwide retail expansion strategy.
Values shared by all the people who are part of Boggi Milano world. A Company that constantly grows that is always looking for determined and passionate people who want achieve their goals and their objectives.
