Job Description

Join our team to achieve your full career potential!

We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

Visual In-Store Merchandiser

Reports to: Store Manager
Department: Operations

The In-Store Merchandiser executes visual merchandising while respecting the Company’s standards in order to support a superior shopping experience for our customers.

Critical Functions

1. Visual Presentation & Merchandising

▪ Supports and executes windows & in-store set-ups, navigation changes and any different moves in stores to support the business and seasonal projection.
▪ Assists the store Management Team in maintaining high visual standards to elevate shopping experience, storytelling and WOW factor throughout the store.
▪ Participates with store Management Team & Visual Merchandisers of the region in visual initiatives and adaptations needed to drive traffic & sales.
▪ Demonstrates creativity and is open to changes.
▪ Uses all visual tools available to efficiently plan, organize and execute visual set-ups on a monthly basis.
▪ Communicates deficiencies and unsafe store conditions to Management.
▪ Assists store Management Team in proper execution of all Marketing directives with a high sense of urgency.
▪ Maintains standards regarding folding and sizing, proper usage of hangers and foam strips.

2. Customer Service

▪ Has constant customer awareness and knows to stop, drop and serve.
▪ Prepares all incoming and outgoing merchandise in a timely manner. ***If Inventory Lead role in store, not an ISM tasks as ISM needs to focus on visual.
▪ Ensures all visual elements (when not in use) are properly stored in a designated area in the backroom only, discarding old banners and signage as per Marketing directives.

Additional Responsibilities

▪ Ensures Health and Safety standards are met at all times (i.e. backroom clear and free of garbage, exit doors not blocked, hangers stored safely).
▪ Maintains housekeeping standards.
▪ Attends Product Knowledge sessions offered seasonally by the Merchandising Team.
▪ Participates in new store set-up and opening within region as required.
▪ Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).

Requirements

▪ Experience in fashion with a strong background in display/merchandising
▪ Experience in a retail environment preferred
▪ Excellent communication and interpersonal skills
▪ Detail oriented with strong follow-through skills
▪ Able to adapt to changes and work on adaptable schedules
▪ Demonstrates fashion flair and creativity.
▪ Exhibits initiative, self-direction and develops relationships easily.
▪ Sense of urgency
▪ Ability to prioritize and able to multitask
▪ Positive attitude and confident
▪ Passion to keep learning, growing and adapting

Working Conditions and Environment

▪ Hours will be scheduled according to the store’s volume and business needs.
▪ Works in a standing position.
▪ Requires lifting and/or pushing (20-50 lbs) of product/boxes.
▪ Uses ladders.
▪ Required to use security equipment, as needed.

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.

We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.