Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

& Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

& Summary:We are looking for aseasoned Salesforce Services Sales

Responsibilities:

• Identifyand develop new business opportunities for Salesforce implementation, customization, integration, and support services.

• Build andmaintainstrong relationships with potential and existing clients to understand their business needs and positionSalesforce solutions effectively.

• Collaborate with technical teams to develop proposals, presentations, and tailored solutions that address client requirements.

• Conduct product demonstrations and articulate the value proposition of Salesforce services across multiple industry verticals.

• Manage the entire sales cycle, from lead generation and qualification to contract negotiation and closing.

• Stay current with Salesforce product developments, new features, and industry best practices toprovideinformed advice to clients.

• Liasonwith internal stakeholders toidentifynew Salesforce but existing PwC customers.

• Work with project managers and delivery teams to ensure a smooth handoff and successful project kickoff post-sale.

• Maintainaccuratesales records, forecasts, andpipeline

• Forecast and manage revenue with arazor sharpfocus on collections.

Mandatory skill sets:

• Past experiencein Big Four and relationships in GCCs will be an advantage.

• Proventrack recordin sales, preferably in technology or consulting services, with a focus on Salesforce

• Excellent communication, presentation, and negotiation skills.

• Strong business acumen and the ability to understand and articulate complex business challenges and technology solutions.

• Experience working with cross-functional teams, including technical and delivery resources.

• Self-motivated, goal-oriented, and able to thrive in a dynamic, fast-paced environment.

• UnderstandingofSalesforce platform capabilities and its application across different industries is highly desirable.

• Familiarity with sales tools and CRM systems, ideally Salesforce.

Preferred skill sets:

• Bachelor’s degree in Business, Marketing, Information Technology, ora relatedfield (or equivalent experience).

• 5-10years ofsolution consulting, delivery, pre &sales experienceon CRM solutions

• Relevant Salesforce certifications (e.g.,Ranger badge,Salesforce Accredited Sales Professional) are a plus.

Years of experiencerequired

5to10Years

Education qualification:

BE/B.TechMBAMCAM.Tech

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Master of Business AdministrationDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Salesforce Service Cloud

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creating Mock-Ups, Creativity, Customer Experience (CX) Strategy, Design for Usability, Design Review, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Graphic Artistry, Human-Centered Design, Inclusion, Intellectual Curiosity, Interface Management, Iterative Design, Learning Agility, Optimism, Product Design {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

June 1, 2026