Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Senior Associate
& Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.
*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
& Summary:We are looking for aseasonedSalesforce DataCloud
Responsibilities:
Implement and configure Salesforce Data Cloud (formerly Customer Data Platform / Data 360)
Design and manage data ingestion pipelinesfrom multiple sources (CRM, ERP, external systems).
Configure data streams, data model objects (DMOs), and calculated insights
Perform identity resolution and data unificationto build single customer views.
Work with segmentation and activationfor marketing, sales, and service use cases.
Integrate Data Cloud with:
Marketing Cloud, Sales Cloud, Service Cloud
External systems using APIs and connectors
Develop data transformations using SQL, data mappings, and harmonization rules
Ensure data quality, governance, security, and compliance.
Collaborate with business teams to identify use cases for personalization and analytics
Enable AI use cases using Data Cloud + Einstein AI /Agentforce
Mandatory skill sets:
3–8 years of experience in Salesforce / Data Engineering / CDP platforms
Hands-on experience with:
Salesforce Data Cloud (Data 360 / CDP)
Data ingestion, transformation, and modeling
SQL and data manipulation
Strong understanding of:
Customer data platforms (CDP) architecture
Identity resolution and data unification
Experience with:
APIs (REST/SOAP)
Data integration tools (MuleSoft, Informatica, etc.)
Preferred skill sets:
Salesforce certifications such as:
Salesforce Data Cloud Consultant (highly preferred)
Platform Developer / Administrator
Experience with:
Marketing Cloud / Journey Builder
Data Lake / Data Warehouse concepts
Cloud platforms (AWS, Azure, GCP)
Understanding of AI/ML and personalization strategies
Years of experience required:
4 to 8 Years
Education qualification:
BE/B.TechMBAMCA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration, Bachelor of TechnologyDegrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
MuleSoft
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creating Mock-Ups, Creativity, Customer Experience (CX) Strategy, Design for Usability, Design Review, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Graphic Artistry, Human-Centered Design, Inclusion, Intellectual Curiosity, Interface Management, Iterative Design, Learning Agility, Optimism, Product Design {+ 17 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
May 15, 2026
At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.
PwC: Audit and assurance, consulting and tax services
PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.
