Job Description

This is a full-time, hourly, non-exempt position
Schedule: Monday - Thursday 8am-4:30pm (32hours/week)
Location: In-patient unit in High Point (Hospice Home at High Point)

This position is based in the Hospice IPU and is responsible for the administrative and clerical duties related to the operations of the IPU. This includes but not limited to, patient medical records, customer service and other regulatory options.

What are the essential duties day to day?

• Provide administrative support for the IPU by performing general clerical and administrative duties, such as word processing, data entry, answering telephones, filing and operating office machines.
• Oversee medical supply usage and ordering
• Provides general administrative assistance to the Director of the IPU.
• Completes documents and reports as assigned. This includes but not limited to:
  • Weekly IDT meeting agenda
  • Preparing Chart Audit Reports for VP of Quality and Compliance
  • FTF reports
• Assists with payroll by new staff members into time clock, updating time cards in the payroll system according to the Time Edit Log.
• Assist with training new volunteers. Provide direction and monitoring of work to ensure accuracy and completeness of duties assigned.
• Work in collaboration with referral/admissions department to ensure data entry availability of patient information 7 days/week.
• Provides assistance in developing, organizing, maintaining and updating the patient medical record. This includes opening the chart upon admission, ensuring all required documents are present, according to applicable regulations and agency policy and procedures, and closing the patient’s chart at time of death or discharge.

Are you a good fit for this role?

• High School diploma; 2 year business degree desirable
• Minimum of one year office related experience or the ability to learn
• Previous healthcare experience preferred

Are you a good fit for this role?

• Ability to exercise sound judgment and decision making skills
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Proficient in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail
• Ability to work independently and in a team environment

Here is what our employees say about working here:

• This is the best organization I have ever worked for. What makes it stand out most is the culture of trust and understanding created by senior leadership, which filters down to every level of the organization and provides a safe environment for everyone to do and be their best.
• I feel this organization does everything that it can to empower me to perform my role with as much autonomy as possible.
• We are the best because we are encouraged to be the best.
• Everyone who works here is focused on the mission of providing the best end of life care possible.