First Bank of Nigeria Ltd.

In-House Settlement Officer

First Bank of Nigeria Ltd.  •  Federal Republic of Nigeria (Onsite)  •  2 months ago
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Job Description

  • Conduct a first- level authentication check on prepared Etranzact settlement data upload file 
    (session 1-4) 
  • Settlement of Customs duties processed on Paydirect platform daily.
  • Quarterly Reconciliation of Customs Duties payments.
  • Settlement of Airtime and Non Airtime Billers payment on BAP platform daily.
  • Processing  and dispatch of Pin Mailers for Visa Debit Multicurrency cards.
  • Processing of Card Transfer request on Helpdesk on a daily basis.
  • Responsible for the compilation and upload  of monthly reports on the Customs Platform. 
  • Processing and dispatch of Diaspora Pin Mailers on a weekly basis. 
  • Processing of Card Closure request on Helpdesk on a daily basis
  • Resolution of failed transactions initiated by various customers on inhouse application platform.
  • Handling of Branch’s enquiries via mails and Helpdesk on a daily basis. 
  • Call over of processes handled on a daily basis. 
  • Participation in meetings and training sessions with relevant stakeholders.
  • Reviews and updates the team’s processes in the department’s SOP.
  • Supervision and monitoring of record keeping of documents for Customs and pin mailer
  • Engages the biller on unavailability of transaction report required for settlement
  • Comply with the principles and policies in the information security hand book

    Job Requirements:
  • Minimum Education: First degree in any discipline
  • Minimum of 5 years banking experience. 
  • Operational knowledge of settlement processes
  • Previous knowledge in banking operations is key
First Bank of Nigeria Ltd.

About First Bank of Nigeria Ltd.

First Bank of Nigeria Ltd – Keeping You First

First Bank of Nigeria Limited (FirstBank) is Nigeria’s premier commercial bank and most valuable banking brand.

With over 10 million active customer accounts and more than 750 business locations, we provide a comprehensive range of retail and corporate financial services to customers and investors wishing to explore the vast business opportunities available in Nigeria and our business locations across Africa, Europe, Middle East and Asia.

To live our promise of ‘YOU First’, we design products and services to support your personal, family and business needs.

Our array of products – cards, channels, transfer services, loans & advances, deposit products, guarantees, distributorship financing, cash management and foreign trade service – create convenience for your transactions, empower your businesses and offer flexibility of choice.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Lagos Island , NG
Year Founded
1894
Website
firstbanknigeria.com
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