Job Description

At Holiday Inn Club Vacations, we believe in strengthening families and creating unforgettable memories. Our mission is to become the most loved brand in family travel, and we’re looking for individuals with the courage, caring, and creativity to help us achieve it.

We’re dedicated to growing our people, memberships, resorts, and guest love. If you’re passionate about life and bring energy, positivity, and dedication to everything you do, we want you on our team.

What We Value:

• Building confidence, trust, and respect with those around you.
• Encouraging success and fostering meaningful relationships.
• Inspiring others to make every moment count.

The In-House Marketing Representatives primary objective is to persuade qualified In-house guests to participate in a sales presentation during their stay on the property. They are responsible for exceeding the guests and owners’ expectations after check-in by providing resort and area information. The representative must maintain the utmost of integrity and provide a “World Class” experience to owners and guests with every interaction. Must be independently motivated and goal oriented.

COMPANY BENEFITS:

At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success.

• Bi-Weekly Pay and Commission!
• Growth Opportunities!
• 401K!
• Comprehensive Benefits – Health, Dental and Vision Plans!
• EAP – Employee Assistance Program!
• PTO - Paid Time Off!
• Discounted vacations through our ClubGo program!
• Discounts through IHG including additional discounted employee benefits through our company Perks website!
• Tuition Reimbursement & Continuing Education Courses!
• Outstanding Company Culture!

ESSENTIAL DUTIES AND TASKS:

• Responsible for identifying and scheduling qualified tours for our team of sales consultants.
• The representative will participate in a proactive team effort to achieve departmental and company goals.
• The representative is expected to provide a high-quality and warm experience to our guests and members.
• Must maintain constant communication with the Director of In-House Marketing for all exceptions and events.
• Selling of attraction tickets and scheduling of transportation services for guests and members. Must have absolute and thorough knowledge of area/resort information and directions.

QUALIFICATIONS:

• A self-motivated, goal-oriented individual who thrives in a dynamic environment.
• A strong commitment to exceptional guest service and creating positive interactions.
• Must have reliable transportation.
• Highly self-motivated and independent, while also excelling in collaborative team environments.
• Possesses strong persuasive interpersonal skills to effectively gain guest acceptance of ideas, plans, activities, services, or products.
• Excellent customer service.
• Strong oral communication skills.
• Strong cash handling skills.
• Timeshare sales or marketing experience a plus

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