Job Description

As a Remote Booking Agent In-House Marketing Specialist, you will play a key role in pre-qualifying and scheduling prospective guests and current owners for meetings with our sales representatives for vacation ownership presentations at our resorts.

Why do team members like working for us?

• Excellent earnings package ($13.73 hourly base) with uncapped commissions
• 3 weeks paid training at $20 per hour.
• Outstanding healthcare options including medical, dental, and vision coverage that encourages preventative care
• Paid Time Off (PTO) for adventure, rest, relaxation, or recuperation
• Automatic enrollment in the Hilton Grand Vacations Retirement Savings Plan for all new team members
• And SO much more

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Key Responsibilities

• Serve as a positive, professional brand ambassador, representing Hilton Grand Vacations.
• Act as a concierge, offering local information to enhance the guest experience.
• Collaborate with resort staff to receive arrival sheets of incoming guests.
• Call and present prospective customers, incentivizing them to attend a sales preview tour.
• Screen and qualify potential customers based on company guidelines.
• Schedule sales-tour reservations and collect required deposits.

Qualifications

• Call and present to prospective customers, incentivizing them to attend a sales presentation in line with company policies, compliance standards, and regulatory requirements, while meeting performance goals.
• Attend scheduled training sessions and department meetings, stay up-to-date on marketing materials, industry trends, and review performance goals regularly.
• Timeshare sales or marketing experience is required. Meeting production standards is a must.