Text

In-house Lawyer

Text  •  Wrocław, PL (Onsite)  •  3 months ago
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Job Description

At Text, we build global customer service products used by thousands of companies worldwide. We operate at speed, but never at the expense of clarity or sound judgment. We’re now looking for an In-house Lawyer to join our Legal team and strengthen our contracting, privacy, and compliance capabilities as we continue to scale across Europe and the US.
This role is for someone who combines strong SaaS experience with business instinct. Someone pragmatic, who understands that great legal work enables growth, not blocks it. Legal at Text is not a back-office function. We are a focused, high-performing team embedded in the business, helping drive smart and responsible growth. You’ll work closely with the Head of Legal and collaborate daily with Product, Sales, and Operations.
We’re a small, senior team where ownership, collaboration, clarity, and impact matter more than titles. We challenge each other, speak openly, and once a direction is set, we move forward together. If you’re looking for a role where you can combine strong legal craft with real business influence - we’d love to talk.
Your mission
Strengthen our legal foundations while supporting commercial velocity, delivering pragmatic, high-quality legal work that enables the business to move forward with confidence. We care about outcomes, not noise. We value precision, teamwork, quality, ownership, and good judgment over performative busyness.
About the team
Legal at Text operates as a tight, expert unit. We cover privacy, emerging AI-related regulation, commercial contracts, intellectual property, compliance, due diligence, and regulatory matters across multiple jurisdictions, with strong exposure to the US market. We work in weekly sprints, but we prioritize quality over rush. We share context openly. We ask questions early. We support each other in complex matters. We thrive in product-driven, tech environments and are comfortable operating close to Product and Sales, where legal input directly shapes real business decisions.


What you'll do

  • Draft, review and negotiate SaaS commercial agreements, including MSAs and enterprise contracts
  • Support EU and US privacy compliance in day-to-day operations 
  • Translate legal complexity into clear options, trade-offs, and provide business-oriented recommendations that support informed business decisions 
  • Contribute your input to ongoing Legal priorities while operating within a clear strategic Legal team direction
  • Own your matters end-to-end with strong preparation, documentation, and disciplined follow-through

You might be a great fit if:

  • You deliver fast, but you think first
  • You are business-oriented and pragmatic
  • You learn from mistakes and don’t repeat them
  • You care deeply about the quality of your work, even when moving fast
  • You care more about getting it right than about being right
  • You have excellent English (written and spoken)

    • Experience navigating legal aspects of emerging technologies is highly valued. A working understanding of the US legal landscape and practical awareness of AI-related regulations are strong advantages.
    We’re open to both:
  • a seasoned expert, or
  • a high-potential, fast-learning lawyer with solid SaaS exposure and strong business instinct.

Why join us?

  • Real impact on a global SaaS company operating in the EU and the US
  • Close collaboration with leadership
  • High autonomy and trust within clear strategic boundaries
  • A team that values clarity, ownership, and simplicity
  • A culture focused on effectiveness,  clarity, and professional respect. 
Text

About Text

Text is the company behind LiveChat, ChatBot, HelpDesk, KnowledgeBase, and OpenWidget. Now, say hi to Text App — next-gen customer support. We help brands provide better customer service at scale by analyzing, enriching, and automating text communication.

Text App is a customer service software packed with live chat, helpdesk, and AI agents to handle the support work at scale.

LiveChat is a real-time live chat software for ecommerce sales and support that helps ecommerce companies create new sales channels.

ChatBot is an all-in-one platform to build and launch conversational chatbots without coding.

HelpDesk is a simple ticketing system where you can manage all customer messages in one place and automate your support processes.

KnowledgeBase is an AI-powered knowledge base software for lightning-fast customer support and effortless self-service.

OpenWidget is a website widget that lets you contact potential customers without getting lost in overcomplicated solutions.

Want to be a part of the journey and make customer service even better? Team up with us! Join the Developer Program to build apps and sell them in our Marketplace to 40K+ potential customers. Or let us help you incubate your product with the Incubator Program. Or join our Partner Program to earn commission by offering our products to your customers.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Wrocław, PL
Year Founded
2002
Website
livechat.com
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