Job Description

RH is seeking an In-Home Furniture Repair Technician to repair and restore products from our broad assortment of furniture and accessories, ensuring they meet our quality standards. This role is client-facing, with regular visits to clients’ homes across your assigned territory. Delivering first-class service through expert craftsmanship, clear communication, and relationship-building is at the heart of this position.

YOUR RESPONSIBILITIES

• Repair and restore furniture to first-quality standards in customers’ homes, RH Galleries, and Home Delivery Centers
• Provide quality assurance and communicate feedback to strengthen continuous improvement
• Maintain a clean, orderly, and safe work environment
• Promote a culture of safety and adherence to best practices
• Demonstrate adaptability to evolving priorities and client needs

OUR REQUIREMENTS

• A spirit of teamwork, ownership, urgency, and attention to detail
• Technical expertise in furniture repair, including wood, leather, fabric, coatings and finishes on varied surfaces such as metal, stone, marble, and concrete, and knowledge of framing and furniture construction methods
• Exceptional communication and problem-solving skills to deliver first-class client experiences
• Ability to navigate a fast-paced environment with professionalism
• Willingness and flexibility to travel within the assigned geographic territory.
• Candidates must have legal authorization to work in the country in which they are applying at the time of application
• Proficiency in English is required due to the international nature of our business and the need to communicate with global teams
• Valid Driver’s License

PHYSICAL REQUIREMENTS

• Lift, move, and mobilize items weighing up to 34 kg using appropriate equipment and techniques
• Flexibility to accompany teams on home deliveries and enter client residences to support service excellence
• Capability to perform physical tasks safely while working in varied residential and warehouse environments, including standing, walking, bending, or lifting

We kindly request you submit your application materials, including your resume, in English, as proficiency in English is essential for this role.

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.