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IMS SBC Integrator Engineer
Subsequent Instantiation templates and MOP generation/validation from LLD, data fill sheets.
Onboarding and deployment of SBC.
Integration and configuration of SBC as per defined LLD.
System and Functional ATP test cases execution with and documentation of artifacts.
Troubleshooting of deployment, integration and ATP test cases issue and follow up with care team and customer teams with help of TPM.
Responsible for opening of trouble tickets via proper channel like Internal JIRA and Salesforce ticket.
Migration of IMS services support.
Support for delivery to Care handover process.
Feature activation Testing.
MOP and Artifacts preparation for SW upgrades.
Software upgrade lab testing and preparation of golden MOP.
Software upgrade of SBC.
4eye support.
Post upgrade support and working closely with care/4LS team during emergency.
Knowledge sharing and KT session delivery.
Capture Lessons learn in LL tool.
Support Team and practice internal JIRA process.
Provide L2 support only for the projects where it is explicitly agreed.
IMS Expert - Specialist in SBC.
Responsible for developing SBC certifications in coordination with KMCD.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com