Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is a 75-year global healthcare technology leader guided by a Mission to alleviate pain, restore health, and extend life — delivering life-transforming technologies across 70+ health conditions in cardiovascular, neuroscience, and surgical care.

Today, our 95,000 employees, including 13,500 engineers and scientists, work across 150+ countries, helping treat more than 75 million patients each year. Innovation at Medtronic is disciplined and well-resourced, with $2.7B USD invested annually in R&D, 2,700+ patents, and 174 active clinical trials, all grounded in a deep commitment to quality, ethics, and putting patients first. As our business grows and we expand our operations in Malaysia, we’re looking for individuals excited to join a team, one where purpose meets potential to build careers that change lives.

The Import/Export Analyst is responsible for the end-to-end management of import and export activities within both Commercial and Manufacturing facilities. This role ensures that all goods entering and leaving the facilities comply with regional and international regulations, such as Customs, Export Controls, and Sanctions. The ideal candidate will maintain, update, and implement the Internal Compliance Program to facilitate smooth, compliant, and cost-effective operations.

Key Responsibilities

• Import/Export Operations: Oversee day-to-day trade operations at Medtronic Manufacturing Site in Malaysia, Singapore and Vietnam, including coordinating with freight forwarders, logistics providers, and customs brokers to ensure timely, accurate customs clearance.
• Support APAC Trade Operations: Support on an adhoc basis as needed.
• Documentation Management: Prepare, review, and maintain all trade documentation, including packing lists, commercial invoices, Certificates of Origin, and Airwaybill/Bills of Lading.
• Classification & Compliance: Perform tariff classification (HS Codes), valuation, and Country of Origin determination for raw materials and finished goods.
• Export Control & Sanctions: Screen, review, and monitor transactions against denied party lists (DPL) and ensure compliance with export control regulations (e.g., US ECCN, Malaysia Customs regulations).
• Policy & Procedures: Develop, implement, and update internal Standard Operating Procedures (SOPs) to ensure compliance with changing trade laws.
• Audit & Risk Management: Conduct internal audits and post-entry reviews to identify risks and implement corrective actions.
• Strategic Planning: Manage Free Trade Agreement (FTA) and/or any Custom Program utilization to optimize duty costs.
• Training & Stakeholder Management: Educate internal cross-functional teams (procurement, production, logistics, sales) on trade compliance requirements.
• Any Other Ad-hoc Trade related matters

Key Performance Indicators (KPIs)

• Customs clearance efficiency (reduced delays).
• Accuracy of HS Code classification.
• Successful audit results (internal/external).
• Duty cost savings through FTA optimization and/or any Custom Program

Required Knowledge and Experience:

• Proficiency in ERP systems (e.g., SAP, GTS), Microsoft suite of products; especially Word, PowerPoint, Excel & SharePoint
• Able to read and speak English, Malay/Bahasa
• Knowledge of Power BI, SQL, Python, Power Automate will be advantageous
• Knowledge of programming languages will be advantageous
• Strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment.
• High initiative and innovative
• Experience in trade compliance, specifically within a manufacturing, precision engineering, or electronics environment.
• Regulatory Knowledge: Deep understanding of local customs regulations and international export controls (e.g., US EAR, EU regulations, SG Strategic Goods Control Act).

SKILLS/COMPETENCIES

• Strong presentation and writing skills and ability to work in a team environment.
• Adaptable and independent: Effectively adjusting to changes and dealing effectively with uncertainties in the work environment.
• Creative problem solving: Analytical and able to generate new and valuable ideas and effective solutions to difficult problems.
• Ability to learn and retain new information and understand technical information.
• Responsibilities may include the abovementioned and other duties may be assigned related to the project.
• Apply technologies to streamline, improve lead time and quality, while reducing costs.
• Executes role-based contributions to improve supply chain performance
• Responds to difficult/complex questions promptly and accurately in a clear and courteous manner.
• Collaborates with resource owners in leading the development and maintenance of critical data elements.
• Utilizing data, reviews interdependencies and business implications to drive efficiencies, compliance, and cost-savings.
• Utilizes critical thinking, analyzes data elements, identifies gaps and implications to drive solutions.
• Demonstrates knowledge of government rules and regulations across multiple processes.
• Increases credibility by demonstrating timeliness, sense of urgency and process knowledge.
• Provides context to enhance data analytical techniques and creates clear picture of end-to-end business process to guide decision-makers.
• Establishes comprehensive system and source logic to record and report data

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here