Job Description

Job Title: Import Specialist

Location: Troy, MI

Key Responsibilities: Handling Import scheduling, import-related documentation, and weekly import settlements

• Working with U.S. Customs to facilitate SERVEONE's imports and exports

• Handling import scheduling, import related documentation, and weekly import settlements

• Ensuring proper regulatory compliance for all international transactions

• Receiving POs and and managing FOB cost

• Managing shipping plans, HS-CODE and country of origin

• Following up for quality claims and submitting the verified documents

• Completing various other tasks, as needed that might include free trade agreements, duty drawback Initiatives, internal audit functions and transaction reviews

• Communicating with various external parties such as forwarders, overseas vendors, customers, carriers, and shipping companies to prepare and coordinate logistics

Job Qualification:

• 1-3 years of experience in import, export, or logistics work experience
• Knowledge of U.S. import regulations, including areas such as classification, valuation, free trade agreements, special import programs (anti-dumping and countervailing cases)
• Demonstrated ability to manage multiple priorities in a rapidly changing, complex environment
• Continuous Improvement Focus: ability to articulate a problem and identify root cause
• Strong attention to detail in order to compliance with company policies and U.S. Import Regulations
• Strong grasp of MS office
• Bachelor's Degree in Business, Logistics, Operation, or equivalent (Preferred)
• Bilingual (Korean and English)

Benefits & Compensation:

We are committed to providing a competitive package that supports our team members' growth and stability:

• Relocation Assistance: Comprehensive support for candidates moving to the area.

• 100% Paid Premiums: Full coverage for Medical, Dental, and Vision insurance.

• Retirement: 401K matching program, eligible after 30 days of employment.

• Paid Time Off: 15 days of PTO (from 1st day of work).

• Holiday Pay: 15 National Paid Holidays per year.

Equal Employment Opportunity Statement

Serveone America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.