Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow.

Vision RT’s SGRT solutions are in 24 out of the 25 “Best Hospitals for Cancer,” as tracked by US News & World Report.

The company is recognized as one of Britain’s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2026 King’s Award for Enterprise, our fifth in 10 years. It is the UK’s most prestigious accolade for business excellence.

Company video

With around 300 employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world’s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup.

Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organization in which to work.

About the role

The Operations Support Specialist is responsible for coordinating and supporting all operational activities associated with importing, customs clearance, logistics coordination, legal entity administration, financial administration, and HR operational support within the Korean business.

The role acts as the primary operational liaison between suppliers, freight forwarders, customs brokers, hospitals, government agencies, finance providers, and internal teams to ensure compliant, efficient, and timely delivery of products and services. The position also supports the administration of the Korean legal entity, including tax, banking, government compliance, invoicing, and employee records management.

Key responsibilities will include

• Manage end-to-end import operations for medical devices, spare parts, and related shipments into Korea.
• Coordinate customs clearance activities and ensure compliance with import regulations and documentation requirements.
• Liaise with suppliers, customs brokers, logistics providers, hospitals, and internal stakeholders to ensure timely and efficient shipment delivery.
• Monitor shipment status, resolve logistics issues, and manage exceptions related to customs, documentation, and delivery schedules.
• Maintain accurate operational records, shipment tracking, and cost documentation.
• Support administrative activities related to the Korean legal entity, including regulatory, government, and vendor-related requirements.
• Assist with finance administration, including invoice management, operational payments, and tax-related documentation.
• Provide HR and compliance administrative support, including employee records, insurance, and documentation required for regulatory and tender activities.
• Collaborate with cross-functional teams to ensure smooth business operations and regulatory compliance.

Essential Skills & Experience

• 3+ years' experience in operations administration, logistics coordination, import/export administration, supply chain support, or business operations.
• Experience working with customs clearance and import documentation.
• Strong understanding of Korean business administration and operational compliance requirements.
• Experience liaising with government agencies, customs brokers, and external service providers.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
• Communication & stakeholder management
• Organization, time management & attention to detail
• Problem solving & continuous improvement
• Compliance, governance & financial administration
• Accountability and ability to work independently
• Customer-focused and adaptable in fast-paced environments
• Fluent in Korean and business-level English

Desirable Skills & Experience

• Experience within medical devices, healthcare, technology, manufacturing, or regulated industries.
• Experience using ERP systems such as Sage, SAP, Oracle, or equivalent.
• Knowledge of Korean import regulations and HS classifications.
• Experience supporting tender submissions and legal entity administration.