Job Description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena is seeking an Import Global Trade Analyst to play a vital role in supporting the organization’s import operations and ensuring compliance with North American trade regulations. This position is integral to managing daily operational tasks, including broker entry reviews, import classifications, and process optimization. The analyst will also oversee audits, record-keeping, reconciliation, and duty drawback processes, while fostering collaboration with internal teams and external partners to streamline import activities.

The ideal candidate is a detail-oriented and proactive professional with a foundational understanding of international trade regulations, a commitment to continuous improvement, and a willingness to learn and grow in a dynamic, fast-paced environment.

Key Responsibilities:

• Broker Entry Audits: Review broker entries for accuracy, timely clearance, proper payment of duties/fees, and compliance with Section 232 tariffs, USMCA requirements, and Certificates of Origin (CoO).
• Food & Drug Administration (FDA) Compliance: Verify FDA import details, manage broker requests, and follow up on required documentation.
• Day-to Day Import Activity Management: Monitor pre-alerts, broker requests, missing information, and exceptions to ensure timely and accurate filing and resolution.
• Duty and Fee Accounting: Assign Automated Clearing House (ACH) codes for accurate payment and reconciliation of duties and fees.
• Audits and Metrics: Conduct audits, including Customs-Trade Partnership Against Terrorism (C-TPAT), broker performance metrics, and Anti-Dumping/Countervailing Duties (AD/CVD) compliance.
• Temporary Import Bonds (TIBs): Track and ensure proper closure of TIBs.
• Corrections and Reconciliation: Prepare documents for Post Summary Corrections (PSC), 520(d) claims, flag reviews, and file submissions to customs authorities.
• Duty Drawback: Manage processes to recover eligible duties and taxes on exported goods.
• Record Keeping: Maintain accurate import records for audits and regulatory compliance.
• Stakeholder Coordination: Collaborate with customs brokers, logistics partners, and internal teams to resolve import-related issues and ensure smooth operations.
• Regulatory Compliance: Monitor global trade regulations and tariff changes, ensuring adherence to customs requirements and company policies.
• Reporting: Prepare regular reports on shipment status, duty costs, and compliance metrics.
• Process Improvements: Support special projects to optimize import operations and enhance trade compliance.

Qualifications:

Education: Bachelor’s degree in International Business, Supply Chain Management, Logistics, or a related field.

Experience: Internship or coursework in international trade, logistics, or supply chain preferred but not required.

Skills and Knowledge:

• Fluent in English communication both verbal and written.
• Basic knowledge of import/export processes and global trade regulations.
• Strong analytical skills with the ability to interpret data and identify trends.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with trade management software is a plus.
• Excellent organizational skills and attention to detail.
• Problem-Solving: Ability to identify and resolve import-related challenges efficiently.
• Adaptability: Willingness to learn and adapt to changes in global trade regulations and business needs.
• Team Collaboration: Work effectively in cross-functional teams and maintain strong relationships with stakeholders.
• Time Management: Prioritize tasks and meet deadlines in a fast-paced environment.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.