Job Description

Import & Export Associate

Department: Operations

Employment Type: Permanent - Full Time

Location: Kenya

Location: Nairobi, Kenya.

About the Role
The role holder assists the day-to-day execution of import and export operations by preparing documentation, coordinating with clearing agents and logistics providers, tracking shipments, and assisting compliance activities.

What you would be expected to do:

Documentation Preparation

• Prepare, verify, and submit import and export documentation, including:
• Commercial invoices
• Packing lists
• Bills of Lading / Airway Bills
• Certificates of Origin
• Import permits and licenses
• Ensure all documentation is accurate, complete, and submitted within required timelines.

Customs Clearance Assistance

• Liaise with clearing agents to facilitate customs processing and clearance.
• Provide required documentation and reply to queries from customs authorities.
• Follow up on inspections, examinations, and additional document requests.

Shipment Tracking & Coordination

• Track shipments from origin to destination and provide regular updates to internal teams.
• Coordinate with freight forwarders and transporters on shipment status.
• Escalate delays, discrepancies, or issues to the Imports & Exportsmanager promptly.

Regulatory & Compliance Assistance

• Assist in maintaining records of licenses, permits, and compliance documentation.
• Assistance preparation of documents for audits, inspections, or regulatory submissions.
• Assist with applications for permits, approvals, or exemptions as required.

Cost & Invoice Processing

• Review freight, clearance, and storage invoices for accuracy.
• Support reconciliation of logistics costs with the finance team.
• Maintain organized and accessible shipment records.

Stakeholder Communication

• Communicate with suppliers, clearing agents, and logistics service providers.
• Provide timely shipment updates to internal stakeholders.
• Any other tasks that may be assigned

You might be a strong candidate if you have:

• Bachelor’s degree from a recognized institution, preferably in Supply Chain Management or a related field.
• Strong organizational skills with the ability to multitask and manage priorities.
• High attention to detail and ability to follow instructions accurately.
• Proficient computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent verbal and written communication skills, with the ability to work in a team.
• Self-guided person with the ability to work under minimal supervision and a strong willingness to learn.

What we offer (In addition to a competitive salary)

• An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
• The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.