Job Description

ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following:

• Run client files in production.
• Troubleshoot and resolve file exchange issues.
• Test, troubleshoot and coordinate file imports.
• Liaison between the client and programmers on new layouts/enhancements.
• Document and maintain import instructions.
• Ensure import files are processed in a timely manner so as to meet all SLA requirements.
• Provide support and be cross trained on departmental staff duties.

QUALIFICATIONS AND REQUIREMENTS

• Excellent telephone etiquette and verbal communication skills.
• Customer service driven.
• Strong attention to detail and accuracy.
• Must possess the ability to coordinate functions with other departments in order to meet objectives in a timely manner.
• High technical aptitude including Excel, Word and other computer processes/programs preferred.
• Good mathematical and written communication proficiency preferred.

EDUCATION

Bachelor’s Degree preferred or equivalent work experience

PHYSICAL DEMANDS The Import Analyst position requires sitting, standing and occasional light lifting

The Perks of Joining Our Team:

We believe in taking care of our team. You'll enjoy a comprehensive benefits package designed to support your well-being and financial future:

• Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
• Time to Recharge: Paid vacation and holiday pay.
• Focus on Your Wellness: We offer a robust Employee Wellness Program.
• Invest in Your Future: 401(k) with a company match.
• Support System: Employee Assistance Program provides confidential support and counseling.
• Get Rewarded for Referring Great People: Employee referral program.

Ready to start your rewarding journey with us? Apply today!

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com.

ProCare Rx is an Equal Opportunity Employer