Job Description

HIGH-LEVEL OVERVIEW

The Import Account Manager oversees the import entry process for clients in the food and wine business ensuring timely and compliant entries with U.S. Customs and other government agencies rules and regulations.

This is a hybrid/remote position based near Hazlet, NJ.

EXPECTATIONS

• Prepare and file ISF and Customs entries, monitoring status and coordinating deliveries
• Ensure compliance with CBP regulations and all applicable PGAs (FDA, USDA, EPA, etc.)
• Manage customer SOPs and invoice process to maintain strong customer relations
• Liaise with U.S. Customs and other government agencies as needed
• Manage entry audits and post-entry processes
• Act as the main point of contact for clients regarding complex entry issues
• Stay current on regulatory changes; communicates changes to teams and update processes

ESSENTIALS

• License Customs Broker or Certified Customs Specialist preferred
• 3+ years of experience in customs brokerage and import/export operations
• In depth knowledge of import regulations; HTS, GRIs, COO, Valuation, FTA, AD/CVD, etc.
• Experience with PGAs: primarily FDA and USDA
• Strong attention to detail, organization, and customer service skills
• Ability to work independently and collaborate with a team
• Experience with ACE and Descartes IES or similar import software
• Proficient in MS Office, Word, Outlook, Excel and TEAMS