Job Description

ABOUT IMPERATIVE LOGISTICS GROUP
Imperative Logistics Group is a diversified supply chain management company, offering a unique portfolio of complementary, premium logistics services. We specialize in Global Forwarding, U.S./Mexico Cross-Border Solutions, Mission Critical Domestic, Expedite Services, and Fine Arts. We propel our customers and their businesses forward keeping them at the forefront of their industries and shaping the next economy.

Responsible for the account as it pertains to the importation of the goods. The accounts are handled cradle to grave, from customs clearance to invoicing each shipment. Maintain and develop a positive relationship with assigned accounts through pro-active communication and providing timely and accurate information. Compile and prepare commercial regulatory document(s) for entry processing. Help create Customs forms and obtain Customs release of shipments. Coordinate and confirm release and delivery of all cargo.

This job description reflects the current assignment of essential functions and is not meant to be all-inclusive. Duties and responsibilities may be assigned or reassigned to this job at any time and may be modified to reasonably accommodate an individual with a disability or for other reasons.

ESSENTIAL JOB FUNCTIONS​ include the following areas.

• Deliver Exceptional Customer Service
• Pre-entry requirements
• Receive shipment notification
• Verify all charges due by revising the commercial invoice.
• Surrender docs and payment to obtain freight release
• Review documents and prioritize
• Create entry/entry summary/Inbound
• Submit required docs to customs
• Assure documents in Mexico are prepared
• Work with carrier to assure clearance of shipment
• Prepare work orders to distribution department
• Prepare Bill of Ladings
• Support the operations where needed
• Prepare post-entry documents
• Prepare file for billing
• Ensure customer profiles are updated and current for assigned accounts

CUSTOMS

Before customs clearance Secure the necessary documents from the shipper. Prepare the necessary documents required for the importation of the goods. Entries may require canceling an inbound with a 7501, issue an inbound or issue a 3461/7501 or any document as required by CBP. Provide necessary documents to the different government agencies as requested. Coordinate with Mexican broker and with the transfer company the customs clearance. Timely reporting of any discrepancies such as non-arrivals. Assure that entries, entry summaries, and/or inbounds have been filed timely with no errors. Scan the pertinent documents of the entry.

After customs clearance Process the entry summary between 24-48 hours after customs clearance. Provide any information as set forth in the customer’s contract. Track the shipments/entries for customs clearance and/or to delivery in the US side. It can be to a local carrier yard and/or to destination. Timely reporting of any discrepancies such as non-arrival. Assure that entries, entry summaries, and/or inbounds have been filed timely with no errors. Scan the pertinent documents of the entry.

DISTRIBUTION

Before entering the warehouse Prepare the work order with instructions as required.

LOGISTICS

Prepare a bill of lading for the delivery of the goods if necessary and with special instructions or attaching copies of documents as agreed upon with the customer.

ACCOUNTING

Invoice the entry between 24-48 hours after customs clearance. Make sure fees invoiced are all applicable and/or include fees for services provided that is not included in the schedule of fees as forth in the customer’s contract. Make sure all services are invoiced in the original invoice. Avoid additional invoices as some customers do not allow additional invoices. Pass the file immediately to continue the flow of the file. Mailing the invoice timely is the most vital step.

• Customs – prepare and issue documents and transmit accurate information to CBP.
• Distribution – filling orders and keeping inventory.
• Logistics – prepare and issue documents for the delivery of the goods if applicable.
• Accounting – invoice the services provided accurately.

EDUCATION AND QUALIFICATION REQUIREMENTS

• High school diploma or G.E.D. preferred but not required.
• At least one year of related experience and/or training is preferred; however, candidates with relevant experience will also be considered.
• A bachelor’s degree is preferred, but candidates with equivalent professional work experience, particularly in customer service, will be considered.
• Training will be provided to ensure all candidates are fully equipped for success in the role.

LICENSE AND CERTIFICATIONS: Brokerage License will be preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent verbal and communication skills. The ability to communicate in English and Spanish clearly and effectively, both orally and in writing.
• Experience with word processing, spreadsheets, windows, email and other pc software.
• Willingness to learn and develop the industry sills.
• Attention to detail.
• Knowledge of part numbers and part usage and understand applications for use.
• Ability to read and interpret documents such as procedure manuals.
• Ability to take and follow directions from supervisor.
• Ability to perform other duties as assigned.
• Ability to follow all rules of telephone courtesy in all telephone communications.
• Ability to maintain good planning and organizational skills.
• Ability to use computer hardware, various software programs and technologies, including word processing and spreadsheet programs.
• Ability to maintain a good and positive working relationship with all co-workers and other contacts.
• Required to comply with all policies and procedures.
• Ability to follow all rules of telephone courtesy in all telephone communications

PHYSICAL REQUIREMENTS Work is performed inside an office working closely with others and alone with light traveling required. Work involves rotating shifts and working extended workdays outside the regular working hours and on-call status; Work requires simple grasping, standing, sitting, walking, carrying up to 15 pounds, and light lifting under 24 pounds

WHAT WE OFFER

• Medical, Dental, and Vision insurance

• 401k + matching contribution

• HSA + matching contribution

• Paid Time Off

• Life Insurance

• Employer-paid short and long-term disability insurance

• ..and more!

Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.