Job Description

The Implementation Manager is responsible for managing cross-functional resources and processes to ensure that our implementations are delivered on time and in scope, culminating in successful integration with regular operating processes. The Implementation Manager owns all aspects of an implementation project’s organization, timeline, and delivery. The Implementation Manager collaborates across other departments and divisions, facilitates project meetings, and communicates project status and reports.

JOB RESPONSIBILITIES

ESSENTIAL FUNCTIONS

• Coordinate with cross functional resources. Lead projects from requirements definition through deployment by identifying schedules, scope, budget estimation, and project implementation plans.
• Work with the project owners to identify and track project milestones.
• Facilitate and run various project and/or departmental meetings.
• Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to implementation expectations.
• Build and maintain project plans keeping the project portfolio current to facilitate periodic status reports to PathGroup’s Project Owners, Stakeholders and Executive Management.
• Work with the Developers, QAs & BAs, and Client Integration teams to understand Project and PathSys release implementation requirements.
• Work directly with the PathGroup Business Analysts (BAs) to ensure adequate documentation is created for each project.
• Work with stakeholders to ensure the appropriate resources get assigned to perform User Training.
• Travel may be required to the local implementation site to facilitate and coordinate with the cross functional implementation team.
• Perform all job responsibilities in alignment with the industry’s best security practices and regulatory guidelines to protect confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:

• Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
• Other duties as assigned.

Qualifications

EDUCATION & LICENSURE:

• A bachelor’s degree is required or the equivalent combination of education and experience.

• Project Management Professional (PMP) or related certification is a plus.

REQUIREMENTS:

• Five+ years of prior job-related experience.
• Knowledgeable in Project Management concepts, practices, and procedures.
• Exceptional attention to detail and meticulous organization.
• Flexible and adaptable to assume new responsibilities as priorities change.
• Proficiency in critical thinking and problem solving.
• Proven success working with all levels of an organization.
• Excellent written and verbal communication skills.
• Solid presentation skills.
• Strong relationship-building skills, including the ability to perceive and resolve conflict and tension.
• Collaborative work style. Ability to influence without having direct authority.
• Initiative-taking, proactive, and independent, with the ability to work on a team.
• Knowledge on the use of industry standard Project Management tools.
• Ability to work on multiple projects simultaneously.
• Medical and healthcare field experience is a plus but not required

Work Schedule

Mon-Fri: 8:00am-5:00pm