Mplus

Implementation Coordinator - French language

Mplus  •  Onsite  •  4 months ago
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Job Description

We are looking for an Implementation Coordinator - French language to join our team!

If you are proud of your organizational and people skills and is it easy for you to communicate in French, take a closer look at the main duties

  • Management of installation activities, products and services procured by the customer, and third-party products and services for client's customers
  • The provision of services such as equipment upgrades, redeployment, and site preparation services
  • Creating Service requests
  • Analyzing and reviewing works and adding jobs to the main schedule
  • Production of weekly / monthly project reports if required (mainly consists of install data – number of installs, number of stores, types of installs)
  • Liaising with all relevant teams involved in project delivery to ensure all steps are in place for smooth delivery
  • Participating in weekly governance calls
  • Reporting trends/issues, identifying and highlighting project risks
  • Liaising with 3rd parties as relevant to engage work requests and procure critical site information
  • Preparing correspondence letters, emails, etc. and assisting in the preparation of presentation

What we expect from you

  • High School Diploma
  • Advanced knowledge of French and intermediate knowledge of the English language
  • Experience in similar jobs would be a plus
  • Computer skills (especially knowledge of Microsoft Outlook and Excel)

What you will get from us

  • Daily shift (9-17/08-16)
  • Opportunity to develop skills through paid training
  • Work in a large, international team
  • Work in modernly equipped offices located in the heart of the business centre in New Belgrade
  • Advancement opportunities/Career development

If you want to give yourself a try in the new role, apply with your CV in English and join us!

Only shortlisted candidates will be contacted. Good luck!

Mplus

About Mplus

Mplus is a European leader in business process and technology outsourcing (BPTO). It operates as part of the BOSQAR INVEST group, serving as its BPTO vertical, which includes the parent company, M Plus Croatia d.o.o, along with its subsidiaries.

Mplus successfully integrates the dynamic industries of contact centers, information technology, and employment services to address global challenges in customer support. Through its innovative business model, Mplus has built a diverse portfolio of clients, including leading European and global telecommunications, financial, technology, energy, logistics, and consumer goods companies.

With operational centers across 42 sites in 13 countries, the Mplus community comprises over 12,800 employees who deliver top-notch customer experiences in over 32 languages.

In addition to its presence in Croatia, Mplus operates in markets including Bosnia and Herzegovina, Georgia, Germany, Hungary, Romania, Serbia, Slovakia, Slovenia, Spain, Turkey, the UK, and the USA.

Mplus has an in-house technology division, which brings together the tech companies within the BPTO group. Their wide range of products, services, and consulting solutions is carefully designed to transform how companies interact with their customers and manage their processes, offering cutting-edge tools to enhance customer experience, optimize operations, and embrace digital transformation.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Zagreb, HR
Year Founded
Unknown
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