Connection

Implementation Coordinator

Connection  •  $25.72 - $32.60/hr  •  Wilmington, OH (Onsite)  •  4 hours ago
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Job Description

Implementation Coordinator

Working under supervision of the Manager, SEG referring escalated problems and issues for management review or approval, the Implementation Coordinator, TIDC performs departmental project management activities as assigned by a supervisor or project manager. Duties typically include facilitating the activities around non-complex pre-production to production handoff, the collection of project plan updates, maintenance or modification of project plan documentation, the preparation/distribution of project status reports, coordinating between different departmental groups, depot onboarding services, stock/inventory management and any necessary tasks to enable project billing.

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

  • Manages small customer projects which do not require a Project Manager and facilitates any project activities as requested by members of the TIDC PMO. These activities may include:
    • Communication with internal and external customers
    • Administratively keeping the project tracker up to date
    • Coordinate and conduct meetings around project hand-offs, status updates, etc.
    • Monitoring and assessing inventory to support active engagements
    • Anticipate next steps in the onboarding process to encourage quicker progress through the project and drive higher customer satisfaction
    • Identify and mitigate risks or other issues that come up through the course of the project.
      • Coordinates tasks and provides professional administrative support to one or more project teams.
      • Collects project plan updates, maintains or modifies project plan documentation
    • Creates and manages the build testing schedule for the Imaging Team. This includes an understanding of any active projects, velocity, resource capacity and non-project prioritization.

Min

USD $25.72/Hr.

Max

USD $32.60/Hr.

Qualifications

Degree requirements: Bachelor's Degree or the equivalent combination of education and work experience

Required competencies:

· Strong communication skills with ability to ask difficult questions that are critical to project success, and question answers provided by production resources

· Self-driven and motivated. Willing to drive to solutions while dealing with conflicting viewpoints or opinions of multiple parties

· Flexible in adapting to changing conditions and priorities.

· Strong knowledge of Microsoft Office tools with ability to create reports and training documentation using Excel, Word, and PowerPoint.

· Demonstrated knowledge of the project coordination process with ability to document procedures

· Organized with ability to multitask with competing priorities and deadlines, while keeping stress level at a minimum.

· Detail oriented with ability to drill down several layers to get the core issues

· Reliability, honesty and integrity with ability to consistently represent Connection in a positive professional manner to our customers

· Good reasoning and comprehension skills with the ability to understand and follow directions

Connection

About Connection

As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.

Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to organizations of every size and industry. We serve business, enterprise, and government markets—with tailored offerings for a variety of industry verticals, including healthcare, education, retail, manufacturing, finance, and more.

Our staff of highly trained Account Managers, solution architects, and technical specialists deliver the end-to-end technology solutions and services today’s organizations and users need to function at their best. From digital workplace solutions to modern IT infrastructure and multicloud to supply chain and lifecycle, we have it covered—offering trusted guidance, cutting-edge technology, and instant access to efficient, worldwide procurement through our proprietary platforms and network of 500 suppliers in 174 countries.

Our Values

Respect: We are united by one common vision. We work together to create a winning culture built upon mutual trust and respect.

Excellence: We focus on activities that drive results. We lead by example. We work to achieve excellence in all aspects of our business. We are always looking for better ways to serve our customers.

Teamwork: We win together—all success is mutual. We are accountable to our customers, employees, and shareholders. We work as a team to effectively collaborate, and drive innovation.

Integrity: We are honest and direct in all of our dealings. Honor above all else!

Connection has been recognized with several accolades that reflect our commitment to those shared values, including:

• Twice named one of the “Most Trustworthy Companies in America” by Newsweek.

• Named “America’s Best-in-State Employers” three times by Forbes.

• Recognized in the “Top 100 Technology Companies” by Businessweek.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Merrimack, NH
Year Founded
1982
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