The Implementation Coordinator will orchestrate project execution across technical, operational, and stakeholder groups. This role ensures that implementation plans are operationalized with clear task assignments, tracked milestones, risk mitigation, and effective communication across the organization. The position supports planning, execution readiness, stakeholder engagement, and post-implementation transition to business operations.
Responsibilities
Project Coordination
Track and manage implementation schedules, milestones, deliverables, and dependencies.
Support project planning, documentation, and resource planning.
Stakeholder Engagement
Serve as the liaison between teams (operations, IT, business excellence, vendors) to ensure timely progress.
Facilitate status meetings, capture action items, and follow up for accountability.
Risk & Issue Management
Identify potential risks and issues related to deployment and operations transition.
Coordinate mitigation plans and escalate appropriately.
Documentation & Training Support
Prepare implementation guides, handovers, SOPs, and training materials for operational teams.
Support knowledge transfer and adoption readiness.
Performance Monitoring
Assist in establishing baseline performance metrics and post-implementation evaluation.
Key Qualifications
Bachelor’s degree in business, Project Management, Operations, or related field.
2-4+ years of coordination, project, or implementation support experience.
Strong organization, planning, and communication skills.
Familiarity with project management tools and methodologies (Agile, Lean Six Sigma, Smartsheet)
With over 39 years of experience in logistical solutions, OCASA has a large network of branches in the main cities of Latin America, the United States, Europe, Asia and Oceania; we also boast a network of qualified agents located in strategic locations worldwide. Our global network employs more than 3,000 people, making us a major integrated logistics company, with experience at a global level.
