Turn complex implementation into success stories
At tamigo, we are more than just a SaaS company. We are the trusted partner for Workforce Management across Europe, helping well-known international retail and hospitality brands make their daily operations more efficient and transparent. Every day, more than 300.000 customers rely on our intuitive solution to manage their workforce more easily and efficiently.
As our new Implementation Consultant for the French market, you will bridge the gap between our Workforce Management solution and the day-to-day needs of our customers. You will guide customers through the implementation phase, advise on the optimal use and configuration of tamigo, and provide training to key users.
What you will do
• Implement, configure and train customers on tamigo throughout their implementation phase
• Manage both large and small projects, keeping scope, timeline and budget on track so customers go live successfully
• Advise customers on the optimal setup and use of tamigo for their business
• Collaborate with colleagues across our European offices to bring the best experience to our customers
• Take on consultancy tasks for existing customers and contribute to pre-sales activities
You bring
• Native-level French and professional English, both written and spoken
• An analytical approach to understanding how a customer's business works, so you can configure tamigo to fit it
• The ability to explain technical concepts clearly to both technical and non-technical audiences, with a genuine focus on customer success and satisfaction
• Experience in project management, consultancy or Saas
• Experience in hospitality or retail is a plus
Your approach to work
• Curious and eager to learn, with a hands-on attitude and a real appetite for taking on tasks
• Structured and organised, able to keep multiple projects moving without losing the detail
• A clear and empathetic communicator who builds strong relationships with different stakeholders
• Collaborative, pragmatic and solution-oriented, with a problem-solving mindset
What tamigo offers you
• A chance to work closely with prominent national and international brands
• Close collaboration with colleagues across Europe
• A growing, international SaaS company where initiative and an entrepreneurial spirit are welcomed
• A pleasant working environment with social life
The role is based in our office in Copenhagen, Denmark.
Get to know the solution you will roll out! https://tamigo.com/free-trial - sign up using ‘Candidate’ as your company name and try tamigo for yourself.
Want to know more? Visit us at tamigo or get in touch with our recruitment team directly: julio.garcia@tamigo.com
Please note that you must have a clean criminal record, and a valid EU work permit to be considered for this position.
tamigo – your global Workforce Management Solution in the Cloud.
Since 2006, tamigo has been a vital business partner for small to medium-sized companies as well as international enterprises – mainly within retail and hospitality.
Together with our customers, we revolutionise Workforce Management through smart processes, new insights and unique alignment on improving future performance.
Get ahead by optimising operations and staff management, increase sales, reduce labour costs, automate workflows and empower your employees through effective communication.
With headquarters in the heart of Copenhagen and franchisees in many parts of Europe, we work to make life easier for tens of thousands of people every day.
