ID-ware

Implementation Consultant

ID-ware  •  The Hague, NL (Remote)  •  12 days ago
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Job Description

Step into a role where your curiosity, logic, and technical talent truly make an impact!

As an Implementation Consultant, you’ll shape secure access solutions from the first workshop to go‑live - translating client processes into smart configurations, workflows, and integrations.

You won’t just implement software. You’ll co‑create technical solutions that organizations rely on every day to work safely and smoothly.

Working closely with Project Managers, domain experts and clients, you’ll own the technical side of implementations: configuring the system, supporting clients, and ensuring everything behaves exactly as intended - today and long into the future.

If you love solving puzzles, enjoy collaborating, and want your technical decisions to have real-world impact, this is where you belong.



What You Will Do

  • Define functional and technical specifications -
    Including configurations, integrations, and custom features, so both clients and internal teams have a clear blueprint.

  • Design tailored PIAM solutions -
    By combining standard product capabilities with documented configurations and integrations.

  • Support Project Managers and clients -
    Acting as the functional and technical expert to ensure clarity, alignment, and consistent communication.

  • Configure and test solutions -
    Ensuring implementations function as expected and meet client expectations and quality standards.

  • Deliver training -
    Helping client teams effectively use the system, tailored to meet their unique needs and processes, in their daily operations.

  • Provide support -
    Acting as second- or third-line support when needed.



What Success Looks Like

  • You manage 4–6 projects simultaneously while maintaining clarity and prioritization.

  • You deliver high-quality solutions on-time that increase client satisfaction and retention.

  • You proactively anticipate technical risks, bottlenecks, and unexpected changes.

  • You build strong relationships with clients and internal teams based on expertise, ownership, and effective training.

Why Join Us?

  • Own your agenda - manage 4–6 client projects independently, each in a different phase.
  • Pure focus on implementations - no account management, no sales, no commercial pressures.
  • Make real impact - your configurations, workflows, and integrations directly shape how clients work and access their environments.
  • Technical + functional growth - work hands‑on with system configuration, workflow logic, and client problem‑solving.
  • High autonomy, low bureaucracy - you control your planning and have real freedom in how you approach your projects.
  • Visible results - from first workshop to go‑live, you see the direct outcomes of your work.
  • Supportive expert team - collaborate with skilled Project Managers and fellow TPCs who enjoy solving complex challenges.
  • Project variety - deep technical implementations combined with lighter recurring check‑ins for long-term clients.
  • Meaningful work - contribute to secure access solutions that keep organizations running safely and efficiently.
  • Room to grow - gain responsibility early, develop technical and consulting skills, and influence how solutions are built.

Your profile

Core Competencies

  • A proactive, flexible, and creative mindset with high motivation and energy.

  • Ability to analyse complex systems and translate functional needs into technical requirements.

  • Problem-solving skills, critical thinking, and the ability to ask the right questions early.

  • Good communication skills to effectively convey project updates, expectations, and requirements.

  • Ability to prioritize across multiple parallel projects.


Technical Skills

  • Experience in defining functional and technical specifications

  • Hands-on experience with configuration of software or technical products

  • Understanding of integrations, SQL, or technical implementation concepts

  • Ability to connect technical requirements with business processes


Education & Experience

  • 3–5+ years of experience in technical consulting, technical project roles, or configuration engineering.

  • Bachelor’s degree in IT, Mathematics, Engineering, or a related field

  • Fluent Dutch (mandatory for client-facing work) and English required

What do we offer?

You will become part of a growing, international company that is shaping the future of PIAM solutions, where our Delivery team plays a vital role. You can expect a collaborative working environment with opportunities to learn from experienced colleagues, gradually expand your responsibilities, and build a strong track record as an Implementation Consultant


  • Be part of a fast-growing international organization.
  • Hybrid workplace (50/50 split between working from home and the office).
  • Work in an open, supportive, and inclusive environment.
  • Opportunity to grow and develop within the company.
  • 28 vacation days.
  • Pension from day one.
  • Bike plan: opportunity to lease a bike through salary conversation.

What is our hiring process?

  1. Initial call with Recruiter
  2. Call with the Hiring Manager
  3. Final Interview & Meet the Team
ID-ware

About ID-ware

𝗜𝗗-𝘄𝗮𝗿𝗲 𝗶𝘀 𝗮 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗴𝗹𝗼𝗯𝗮𝗹 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗿 𝗼𝗳 𝗣𝗵𝘆𝘀𝗶𝗰𝗮𝗹 𝗜𝗱𝗲𝗻𝘁𝗶𝘁𝘆 𝗮𝗻𝗱 𝗔𝗰𝗰𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (𝗣𝗜𝗔𝗠) 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀.

With over 20 years of experience, we are a experts for identification and authentication processes.

Our Solutions & Services:

👉𝗣𝗜𝗔𝗠 𝗦𝘂𝗶𝘁𝗲 𝗢𝗖𝗠𝗦: A software platform for centralised management of the total life cycle of access & ID credentials, regardless of the access control systems being used, directly transmitting user authorisations to further connected systems such as time & attendance locking, cashless vending, follow-me printing, cafeteria & locker management, etc.

OCMS is available both as on-premises and SaaS solution

👉𝗖𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Secure credential lifecycle management

👉𝗔𝗰𝗰𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Centralised, cross-site physical access management

👉𝗨𝘀𝗲𝗿 𝗦𝗲𝗹𝗳-𝗦𝗲𝗿𝘃𝗶𝗰𝗲 for credential & access management

👉𝗩𝗶𝘀𝗶𝘁𝗼𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Easy handling of the complete visitor process

👉𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝗼𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Centralised management of employee data by external companies who need authorisation & access to an organisation’s site

👉𝗖𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝘀 𝗮𝘀 𝗮 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: outsourcing of card personalisation & management to ID-ware

👉𝗗𝗶𝘀𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗼𝗳 𝗰𝗮𝗿𝗱-𝗿𝗲𝗹𝗮𝘁𝗲𝗱 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀, e.g. printers & readers, accessories

👉𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝗰𝘆 & 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 to change to a new smart card landscape

Our innovative, secure solutions in connection with our strong principle of long-term partnerships make our customers profit from state-of-the-art technology, increased automation, reduced administration efforts & costs and higher compliance.

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Industry
IT & Software
Company Size
51-200 employees
Headquarters
The Hague, NL
Year Founded
2005
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