We are seeking an energetic and motivated individual to join our Europe Team as an Implementation Associate In this role, you will be responsible for customer onboarding operations and new user training for OpenApply. This is a graduate-level position designed for individuals looking to start their careers in a dynamic Software-as-a-Service (SaaS) environment, with full training provided.
The Implementation Associate’s primary responsibility is to serve as the initial point of contact between European customers and OpenApply during the onboarding period. You will work closely with the Solutions and Client Experience team to orchestrate the setup of OpenApply, ensuring it is configured to meet each customer's unique needs.
The right candidate will be a self-starter who is creative, collaborative, resourceful, and eager to learn the nuts and bolts of a global SaaS business
What you’ll learn in the first 30–45 days
Key Responsibilities
Requirements
Who are we looking for?
All qualified applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.
Please note: Only shortlisted candidates will be contacted due to a high volume of applicants.
Benefits
ABOUT FARIA EDUCATION GROUP
For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally.
Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support.
Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide.
Join us in our commitment to transforming education and empowering communities worldwide.
Over the past 20 years, Faria Education Group has grown into a global leader in the EdTech space. We serve millions of learners and more than 10,000 schools, making a meaningful impact on how education is delivered and experienced.
We are bound by a common belief – to make education better, in every sense. Better collaboration, better communication, better experiences, and better outcomes – for schools, educators, learners, and parents.
The breadth of our services and solutions is unrivaled. With leading technology, we transform the way education is delivered and experienced. Creating better collaboration, better communication, better experiences, and better outcomes – for schools, educators, learners, and parents.
Bringing out the best in education takes a big vision, a multitude of skills, and one strong team that continuously strives for improvement. As a trusted, experienced partner, we place our customers at the center of how we work and how we innovate. And when their needs evolve, we keep pushing, keep innovating, and keep seeking better.
