Job Description

We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.

The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.

But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.

Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future.

The Implementation Associate (IA) supports the onboarding of new Employers and Consultant partners into the ParetoHealth community by ensuring the operational and administrative components of implementation are executed accurately and on time in a fast-paced, evolving environment.

This role partners closely with Implementation Managers and cross-functional teams to coordinate documentation, maintain progress, and ensure key requirements are completed. The IC plays a critical role in reducing delays, improving accuracy, and enabling a smooth, organized onboarding experience.

This role operates in a high-volume environment, supporting many concurrent implementations and requiring strong organization, prioritization, and follow-through. It is ideal for someone who is highly detail-oriented, organized, and adaptable as processes and priorities continue to evolve.

Key Responsibilities:

Manage onboarding tasks and documentation, ensuring items are received, accurate, and completed on time
Support project setup, timelines, and onboarding workflows, taking ownership of follow-ups and task execution
Coordinate across internal teams and external partners (consultants, brokers, vendors) to maintain progress and alignment
Track onboarding status in Salesforce and InspirePlanner, proactively communicating updates and escalating risks or delays
Follow established processes with accuracy while remaining adaptable to evolving priorities and contributing to continuous improvement efforts

Required Skills & Qualifications:

Associate’s or Bachelor’s degree preferred
1–3 years of experience in administrative, operations, or project coordination roles
Strong attention to detail with the ability to identify errors and ensure accuracy
Highly organized with the ability to manage multiple priorities and follow through consistently
Clear and professional communication skills and ability to work across teams
Adaptable, flexible and comfortable working in a fast-paced, evolving environment

Perks & Benefits:

Fully paid medical, dental, and vision benefits.
Flexible PTO
401k company contribution
Tuition reimbursement
Professional development allowance
Transportation allowance and daily parking reimbursement
Engaging hybrid work environment

We are guided by our values:

Fire in the belly

The drive to learn, to improve, and to deliver outstanding value every day.

See the field

The ability to see the big picture and prepare to meet tomorrow’s needs.

Get it done right

The passion to produce at higher rates and to the highest standards.

For the greater good

A united community creating better health benefit solutions for all.

Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.

We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.

Disclosures:

ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

California Applicants See Pareto’s CCPA Notice of Collection for California Employees and Applicantsfor information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, “Pareto”) collects and uses personal information submitted by employment applicants.

About ParetoHealth

Traditional health insurance is failing small and midsize employers. ParetoHealth unites employers with 50-1,000 employees into one strong, like-minded community that unlocks a better way to eliminate volatility and lower overall health benefits costs. More than 3,000 employers have joined ParetoHealth on the right side of the fight, representing over 1 million covered lives and $6.6 billion in healthcare spend under management. Learn more at paretohealth.com.

Industry

Finance & Insurance

Company Size

201-500 employees

Headquarters

Philadelphia, Pennsylvania

Year Founded

2011

Website

paretohealth.com

Social Media