Our Scheme Benefits Team is looking for an enthusiastic experienced pension professional to join the team as an Implementation Analyst (Level 2).
If you have a flair for requirement analysis, problem solving and have experience in pensions then why not develop your skills further through providing top service to clients by working in project delivery.
The Scheme Benefits team sits within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied.
In this role the Implementation Analyst (Level 2) will play a pivotal role in any implementation project, interpreting and documenting scheme rules and developing processes. We work alongside the Data Team who onboard data and the Configuration Team who automate calculations.
We will provide ongoing training on our systems and team processes and support the ongoing development of your pensions knowledge.
Job title:
Implementation Analyst
Analysis of scheme documentation
Gather and interpret client requirements and processes
Produce the requirements documentation
Identify and document queries and issues
Support the resolution of queries and issues
Implement the product(s)/service(s) on our technology platform(s)
Deliver tools to allow successful calculation automation and data migration
Support Implementation Consultants through the efficient delivery of project tasks
Deliver end user tools and documents to support operational readiness for the day to day administration
Mentor and coach new/junior Implementation Analysts
What we are looking for?
Experience on Defined Benefit pensions and/or employee benefits administration processes/software
Able to review and interpret scheme rules and documentation
Strong attention to detail
Strong analysis
Great communication skills
Intermediate Microsoft Excel skills
Strong time management
Ability to prioritise own workload whilst taking account of wider project deliverables
About Capita Pension Solutions
Capita Pension Solutions is one of the UK’s leading pension providers, supporting over 450 schemes and more than 7 million members. We deliver end-to-end pension solutions across administration, data remediation, software, actuarial services, investments, scheme management, and member communications—combining expertise with technology to meet our clients’ evolving needs.
What’s in it for you?
💻 Remote working – work from wherever you’re happiest in the UK
💰 Competitive salary
🌴 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period
❤️ Paid volunteering day with a charity of your choice
🍼 Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
🚴♀️ Cycle2Work scheme, pension, life assurance, and more
🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
What we hope you’ll do next
Select Apply now to complete our short application and tell us more about you.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Location:
Home-Based - GBR
,
United Kingdom
Time Type:
Full time
Contract Type:
Permanent
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.
Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.
We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.
A publicly listed business with adjusted revenue of £2.4bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions.
We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders.
