Job Description

-Serve as the primary point of contact for corporate clients seeking immigration support.
-Understand the unique immigration needs of each client and develop tailored immigration plans
-Handle the end-to-end immigration process for employees, including visa applications, work permits
-Prepare and review immigration forms, petitions, and supporting documentation to ensure accuracy and compliance.
-Interpret and apply immigration rules to ensure clients' compliance and avoid any potential legal issues.
-Advise clients on immigration processes, timelines, and potential risks
-Maintain accurate and organized case files for each client, ensuring all relevant documents are securely stored and readily accessible.
-Ensure commercial awareness ie efficiently recording time on a timely basis and supporting with billing activities, understanding scope creep.
-Prepare and submit necessary documentation to government agencies and authorities.
-Communicate effectively with clients, government officials, and internal teams to ensure seamless exchange of information.
-Liaise with network office, third party providers, consulates, embassies, and immigration authorities receive up to date immigration rules or monitor case progress and resolve issues
-Handle unexpected issues that may arise during the immigration (or implementation) process with professionalism and efficiency.
-Provide regular updates to clients on the status of their immigration cases or change to immigration rules.
-Use a broad range of tools and techniques to extract insights from current trends in business area.
-Address client inquiries, concerns, and feedback in a timely and courteous manner.
-Training new/junior team members on case management and immigration law forms and applications
-Stay up-to-date with relevant immigration laws, regulations, and policies.
-Depending on the service line you're working in, you might also assist with the implementation of any relevant technology/platform