Job Description

We are looking for an Immigration Consultant based in Sydney (hybrid working model) to manage visa applications and support clients on immigration matters. This role involves visa processing, client communication, case management, and coordination with immigration authorities, ensuring applications are accurate and submitted on time. The successful candidate will manage end-to-end visa applications, maintain client relationships, and track case progress, ensuring compliance with Australian immigration regulations.

Key Duties and Responsibilities:

• Manage the end-to-end Australian inbound visa application process, including preparation and submission arrangement of visa applications, liaising with clients and the relevant immigration authorities, following up on application status and providing timely updates to our clients.
• The consultant will offer insights and guidance on the immigration laws and regulations applicable to Australia, helping clients understand their rights and obligations.
• Provide high level of client services and maintain good relationships with clients and other stakeholders.
• Immigration research as well as research information from different sources.
• Maintaining a full caseload in an organized and efficient manner while adhering to deadlines.
• Regularly review cases and pipelines for clients.
• Manage our case management system and client files in accordance with agreed practice protocols.
• Undertake other ad hoc duties as assigned.

Requirements

• Bachelor’s degree preferably in Business Administration, Law, Legal Services, Human Resources or related discipline.
• Working experience in immigration, client service support, project coordination or administration related roles. Experience in Australian immigration is preferred.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills with great command of spoken and written English.
• Ability to manage multiple priorities in a fast-paced environment with attention to detail and accuracy.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook etc.) is an advantage.
  
  

About Us

CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,400 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 25 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies.

CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients. CIBTvisas is the leading global travel visa service with unrivaled capability to obtain business and other travel visas for corporations and individuals worldwide in a fast, convenient and secure manner.