Job Description

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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Imaging Production Specialist, Global Design Production

Mexico City | Hybrid

About the team

The Global Brand & Creative team within Marketing is responsible for our brand and marketing creative. From building brand awareness campaigns to designing experiences like Dreamforce, our multifaceted team does it all. We are a collection of creative visionaries,craftspeople, storytellers, strategists, producers, and more, whose sole purpose is to bring the brand to life across our incredible portfolio of work.

About the Role

The Global Design Production Studio at Salesforce is transforming how creative work is produced through the thoughtful integration of Generative AI, world-class craftsmanship, and production excellence.

We're looking for an Imaging Production Specialist who combines the traditional skills of a high-end retoucher with the technical curiosity of an AI workflow expert.

In this role, you'll partner closely with Creative Directors, Designers, Producers, and external production vendors to transform AI-generated concepts into production-ready artwork suitable for some of Salesforce's highest visibility marketing campaigns—including large-format environmental graphics, event experiences, digital campaigns, web, and print.

Success in this role requires someone equally comfortable refining imagery pixel-by-pixel in Photoshop as they are experimenting with emerging AI platforms, automation workflows, and image enhancement technologies.

What you’ll do

• Transform AI-generated imagery into polished, production-ready assets through expert retouching, compositing, reconstruction, and enhancement.
• Create original visual concepts using industry-leading Generative AI platforms from creative briefs and art direction.
• Partner with Creative Directors and Designers to rapidly iterate concepts through effective prompt engineering and AI workflow development.
• Prepare imagery for large-format print production while maintaining exceptional visual fidelity.
• Utilize AI upscaling, restoration, and image enhancement technologies to achieve print-ready resolution without sacrificing quality.
• Perform advanced Photoshop retouching including compositing, masking, color correction, lighting adjustments, cleanup, texture rebuilding, and image reconstruction.
• Collaborate with printers & producers to ensure files meet production specifications across a variety of printing methods and substrates.
• Understand color management, RGB/CMYK workflows, ICC profiles, image resolution requirements, and print production best practices.
• Develop repeatable workflows that leverage AI to improve speed, consistency, and creative quality.
• Evaluate emerging AI tools and technologies, recommending improvements to the team's production capabilities.
• Help establish standards and best practices for AI image creation across the Global Production Studio.

Required Qualifications

• 8+ years of professional experience in image retouching, digital imaging, pre-press, or creative production.
• Expert-level Adobe Photoshop skills.
• Professional experience creating imagery with Generative AI platforms (Adobe Firefly, Midjourney, Stable Diffusion, FLUX, OpenAI image generation, or similar).
• Strong understanding of prompt engineering and iterative creative workflows.
• Experience preparing assets for commercial print production.
• Deep understanding of image resolution, scaling, color management, file preparation, and production specifications.
• Experience collaborating with creative teams to translate concepts into production-ready visual assets.
• Strong organizational skills with excellent file management and version control.
• Exceptional attention to detail and commitment to quality.

Preferred Qualifications

• Experience working with large-format environmental graphics, event graphics, or experiential marketing.
• Knowledge of AI upscaling technologies such as Topaz, Magnific, Gigapixel, or similar image enhancement platforms.
• Experience building workflow automations using scripting, APIs, or creative production tools.
• Familiarity with print vendors, prepress processes, proofing, and production approvals.
• Experience working in enterprise marketing or agency environments.
• Familiarity with Digital Asset Management (DAM) systems.
• Experience evaluating and adopting emerging AI technologies.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.