At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking an experienced Imaging Operations Manager to join our Digital Solutions team in St. Louis, MO. In this role, you will be responsible for managing all branch and district imaging operations, from optimizing workflow performance to ensuring high standards of security and quality control. Your leadership will be pivotal in assessing facility performance, managing capacity planning, and driving key initiatives to enhance service delivery.
What You'll Do (Responsibilities)
In this role, you will:
Lead and Optimize Operations:Manage all activities related to imaging operations, analyzing and modifying workflow performance, and ensuring the proper maintenance of all related imaging equipment.
Drive Strategic Performance and Capacity:Coordinate local operations to ensure proper chain of custody and security, including capacity planning for throughput, system utilization (local disk, supplies, and processes), and maintaining a proper Disaster Recovery (DR) process.
Develop Teams and Support Growth:Support local sales staff, train new staff in all phases of the imaging process, and make recommendations to management on desirable additions, replacements, or changes to operational practices.
Security Compliance:Execute and oversee strict adherence to government, client, and internal security protocols.
Chain of Custody:Manage the secure handling and end-to-end chain of custody for all sensitive records and classified materials.
Audit & Review Readiness:Maintain a "constant state of readiness" for compliance audits and lead the preparation for formal security reviews.
What You'll Bring (Skills & Qualifications)
The ideal candidate will have:
5-7 yearsof computer experience, including a minimum of5 years of experience in a Windows environment and imaging, with2-3 years in management and operations
Strong knowledge ofsecurity policies and controls related to imaging processesand proficiency in imaging operations, workflow, and imaging software (Kofax Ascent Capture preferred).
Proven ability inoperations support, maintenance of imaging practices, and actively managing complex operational components like system utilization and DR processes.
Bachelor’s degree in Business or Computer Science(post-graduate education is a plus).
Must have Federal Identification (i.e. Real ID, Passport, Passport Card) to be eligible for Public Trust Clearance Process.
Must be willing and able to obtain a Public Trust Clearance. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.
What We Offer (Benefits):
Compensation: Starting at $85,000.00/an ( **Negotiations Depending on Experience) and is Bonus Eligible
Location: 1 Archives Dr, St. Louis, MO 63138
Shift flexibility required (1st or 2nd as business needs dictate)
Paid Vacation + 7 Paid Holidays + Sick Pay
Competitive compensation and benefits aligned with the experience.
Comprehensive health, wellness, and retirement plans (Medical, Dental, Vision Insurance on Day One; Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Paid Volunteer Days).
Opportunities for continuous learning and professional growth (Education Reimbursement, Advancement opportunities).
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. #LI-DN
Category: Operations Group
In the era of AI, your data is your advantage. Yet too often it remains untapped: disconnected from systems, underutilized, untrained, and exposed to risk. Iron Mountain is the trusted partner for organizations of all sizes to unlock what’s possible, transforming information into intelligence and assets into advantage.
How? By seamlessly managing digital and physical assets of all kinds across their lifecycle—making them visible, secure, accessible, and AI-ready. From payments to pathology, mortgages to media, fine art to IT, we’ve helped more than 240,000 customers around the world, including 95% of the Fortune 1000, unlock more value from what’s already within reach. All with unparalleled security, governance, and sustainability at every step.
What can we unlock together?
