Cabinet Peaks Medical Center is looking for an Imaging Coordinator to join our Imaging Team!
Imaging Coordinator is an experienced, compassionate coordinator to facilitate tracking and scheduling of Mammography exams under the guidance of the Lead Mammography Technologist. This role is responsible for the mammography tracking and reporting computer system, preparing studies with the PACS system, and including obtaining and downloading prior imaging studies. The Coordinator works closely with the technologists, sonographers, radiologists, and the manager to maintain the highest level of quality in mammography. The Imaging Coordinator will work closely with the Imaging staff to streamline the process of patient preparation and transportation of the patient to minimize patient throughput.
Major Job Duties & Responsibilities
Perform data entry and operate mammography reporting system, entering patients demographics, examination results, and verify proper reporting and tracking of exams.
Maintains mammography department staffs CEU's and current licenses.
Contacts and schedules patients needing routine and follow follow-up examinations, wait list appointments, reschedules, and other appointments following template guidelines for length of time, time of day, and appointment type while following established protocols.
Answer incoming calls and respond to all patient interactions professionally with tact, patience, and compassion according to established protocols.
Take messages that are accurate, legible, complete with names, dates, time, phone number, and correct route to appropriate person.
Monitor phone cancellations, update technologists’ schedules, and communicate with appropriate staff.
Facilitates obtaining imaging studies from outside facilities prior to appointment date.
Printing and mailing appropriate letters, instructions, and reminders to patients as necessary.
Obtain prior studies from the PACS system within network.
Retrieves prior studies from the PACS system and ensures the study can be displayed.
Scanning appropriate paperwork in the PACS system.
Administrative duties as related to the tracking of MRI devices under the direction of the MRI technologist.
Retrieves patients as needed from the acute care floor, ED and out-patient locations.
Provides administrative/ scheduling duties, as needed, in connection with the front desk scheduling responsibilities of the department – alongside or in the absence of imaging scheduler.
Other Imaging related duties as needed to accommodate the flow of patients and accompany technologists.
Skills, Knowledge, & Abilities
Typing skills of at least 40 wpm.Proficient in Office 365.Demonstrated ability to provide excellent customer service. Must be able to adjust working pace to flow of patients.Excellent verbal and written communications skills.
Medical terminology as related to imaging exams is essential. Must attain Medical Terminology course within 3 months.
Minimum of one year in a customer service position, preferably in a healthcare environment.
Educational Requirements
High School diploma or equivalent.
Monday-Friday, 8-4:30pm
Benefits Package Available
Full-time benefits package includes medical, dental, vision, long-term disability (LTD), and life & accidental death and dismemberment (AD&D) insurance for you and your eligible family members, plus a 403(b) retirement plan with employer match.
Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.
Nestled at the foot of the scenic Cabinet Mountains lies one of the most technologically advanced rural hospitals in the Northwest. For over 60 years, Cabinet Peaks Medical Center in Libby, MT is committed to our mission of providing quality, compassionate care to those who live in, play in or are just passing through Lincoln County, MT.
Since 1952, we have been your lifeline to healthcare services, assuring your family's medical care is in good hands. Our hospital has changed its face many times over the years, but through it all, our highly skilled staff has never lost sight of the importance of our patient's care and comfort.
Through the years, Cabinet Peaks Medical Center has served the many residents and visitors of the area. We have worked hard to expand our services to provide more local procedures and testing for our area residents. Even those who choose to go to other facilities for elective or scheduled care can still depend on Cabinet Peaks Medical Center to be here in case of an emergency. Additionally, whether your healthcare provider's office is located here in Lincoln County, or out of the area, our advanced technology and vast service offerings allow your provider to schedule your exams here at home and still receive your results in a timely fashion. We are truly a community hospital that has a responsibility to each and every person in our service area, and we take that responsibility seriously.
