Job Description

Imaging Administrator | Norwich | Full Time | Permanent | Excellent Benefits Included

Join a Team Where Exceptional Patient Care Starts Behind the Scenes

Spire Norwich Hospital is looking for an organised, customer-focused Imaging Administrator to join our busy and supportive Radiology Department. If you're a highly organised administrator who enjoys working in a fast-paced environment and making a real difference to the patient journey, we'd love to hear from you.

As the first point of contact for many patients, you'll play a vital role in ensuring our Radiology services run smoothly, delivering an outstanding experience from appointment booking through to report management.

Duties and Responsibilities

• As an Imaging Administrator, you'll provide essential administrative support to our multidisciplinary radiology team by:
• Managing and coordinating radiology appointments in line with departmental procedures.
• Contacting patients to arrange bookings and supporting them throughout their journey.
• Liaising with consultants, clinicians and hospital departments to ensure efficient service delivery.
• Processing radiology reports and ensuring timely distribution to the relevant recipients.
• Providing pricing information and estimates for self-pay patients.
• Maintaining accurate patient records across hospital and radiology information systems.
• Collecting, collating and reporting activity data, including NHS and BUPA reporting requirements.
• Supporting general departmental administration including filing, document management and correspondence.
• Ensuring compliance with data protection, confidentiality and information governance standards.
• Contributing to quality improvement initiatives and supporting the training and induction of new colleagues.

The successful candidate will have:

• Strong administrative and organisational skills.
• Excellent attention to detail with the ability to maintain accurate records.
• Good communication and interpersonal skills.
• Excellent keyboard and IT skills.
• The ability to work effectively both independently and as part of a team.

Desirable:

• Previous experience in an administrative or healthcare environment.
• Knowledge of medical terminology.
• Experience using SAP or a similar patient booking system.

Working Hours

Full Time | Permanent

08.30 - 17.30

Shift lengths - 7.5 hours

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Save an average of £50 per month with our free onsite car park

About Spire Healthcare

Spire Healthcare is one of the UK's leading independent healthcare providers, operating 38 hospitals and over 50 clinics across England, Wales and Scotland.

Our people are our difference. Their expertise, compassion, and commitment to excellence enable us to deliver outstanding care to every patient, every day.

For us, it's more than just treating patients – it's about looking after people.

Apply today and help us deliver exceptional patient care at Spire Norwich Hospital.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.