Job Description

ILEA Information Management Advisor

Location:
San Salvador, El Salvador Remote Work:
No Clearance:
RSO
Work Status:
Full-Time Travel Requirements:
Travel within El Salvador and occasional international travel is required.

Applications submitted by 02/24/2026 will receive full consideration. Candidates applying after this date may still be reviewed and will remain in our talent pipeline for future opportunities.

ATSG is presently identifying candidates for an ILEA Information Management Advisor. The ILEA Information Management Advisor will join the ATSG team to enhance our partnership with the U.S. Department of State (DOS) Bureau of International Narcotics and Law Enforcement Affairs' (INL) Western Hemisphere Program (WHP) – El Salvador task order. The WHP is a large and sophisticated multilateral security effort, provides funding for the USG to assist the governments of the WHP countries with police professionalization, justice sector reform, counter narcotics efforts, border security management, crime and violence prevention, and anti-corruption efforts.

Duties and Responsibilities

• This position is in San Salvador, El Salvador.
• Maintain, configure, troubleshoot, and optimize all IT and telecommunications equipment, including building automation systems, access control, networking and cybersecurity appliances, physical and virtual servers, applications, virtual shooting simulators, and video surveillance infrastructure.
• Set up and operate all ILEA IT resources, including automation and interpretation equipment, video walls, analog and digital audio/video processors, computers, and peripherals.
• Provide end-user support, including audio/visual assistance during ILEA trainings and events.
• Deliver technical support, training, and ongoing assistance to end users of ILEA IT resources.
• Communicate complex IT issues clearly and effectively, providing timely solutions and guidance to maximize the benefit of IT resources.
• Maintain user logical IDs and manage logical asset controls in accordance with IT policies established by ILEA leadership.
• Perform regular local and remote backups of system programs and data files, following schedules established by the IT Manager, ILEA Director, or ILEA Deputy Director.
• Test and confirm data integrity from backups and assist in failure impact analysis.
• Collaborate in planning, designing, monitoring, and controlling new IT projects.
• Analyze alternatives to solve problems or improve services, considering security, resource efficiency, fault tolerance, and scalability.
• Support integration with existing ILEA systems and supervise contractors during all project phases.
• Serve as community manager for the ILEA Global Network (IGN), ILEA website, and approved social media platforms.
• Upload, maintain, and update content, including photos, articles, and training materials.
• Administer the email server, including user creation, distribution list management, and mailbox resource allocation.
• Monitor IT systems for operational or security issues.
• Report critical issues to the IT Manager or ILEA management and provide recommendations for improvement.
• Perform additional duties as assigned by ILEA management to support the Academy’s mission.
• Other Considerations
  • ILEA San Salvador operates on a fixed schedule, which may require work on nights, holidays, and weekends.
  • Backups and equipment maintenance may be conducted at night or on weekends.
  • Audio/visual support is required during events and other ILEA functions.
  • The position may require up to 30% additional work hours per week.

Minimum Qualifications

• Local National
• Embassy badge is needed.
• Bachelor’s degree in computer science, information technology, engineering (Mechatronics) or information system (can be substituted by 5 years of professional experience).
• FSI level 4/4 Spanish, FSI level 4/4 English.
• Minimum of three years’ experience in building automation systems and data center administration.
• Excellent written and verbal communication.
• Proven professional work experience in the IT field as a project manager, Software Architect, Infrastructure Manager or IT manager.
• Five (5) years of documented experience managing and providing technical/tactical expertise on infrastructure issues to offices and stakeholders involved: data network, servers, firewall/switches, computers, tools, infosec, cabinets, racks, video & audio equipment, etc.
• Demonstrated prior ability to work independently on projects and issues within overall policy guidelines.
• Strong communication and liaison skills are appropriate to work with a wide variety of governmental, public, and private sector representatives, as well as with local community members and groups.
• Excellent customer service skills, with the ability to explain technical concepts to end users and provide training as needed.
• Demonstrated experience in evaluating product standards of technological components.

About ATSG

ATSG Corporation is a Veterans Affairs (VA) CVE-Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Fairfax, VA with branch offices throughout Central America. Since 2004, ATSG has successfully deployed its experience and expertise to support the most challenging and complex projects for various Federal agencies. Our robust portfolio includes cutting-edge technical solutions and professional support in Program Management, Consulting, Operations and Planning Support, Training and Advisory Services, and IT and Knowledge Management. We take pride in our proven dedication to providing expert assistance to our government partners. ATSG provides a variety of services within the Intelligence Community and is experienced in areas such as Mobility, Enterprise Architecture, Data Processing, Law Enforcement Mission Support, and Acquisition Support. Our products may be diverse, but the results are one and the same—on schedule, on budget, and completed with superior quality. As an organization, we are consistently expanding our global footprint in the contracting community. We work hard to honor our commitment to our clients while ensuring our employees feel secure and empowered in their work. We take excellent care of our team, so they may have the freedom and confidence to focus on their missions and provide nothing but the best output on the work site and at home.
ATSG Corporation is an equal employment opportunity/affirmative action employer, our applicants and employees are protected from discrimination. Visit https://www.eeoc.gov/ for more information. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. To comply with Federal law, ATSG Corporation participates in E-Verify. Successful candidates must pass the E-Verify process after hire.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. To comply with Federal law, ATSG Corporation participates in E-Verify. Successful candidates must pass the E-Verify process after hire.
We respectfully request not to be contacted by recruiters and/or staffing agencies.

Application Requirements

• All applications must be submitted in pdf, doc, or docx format.
• Applications and resumes for this position are only accepted via electronic submission through ATSG Corporation’s Consolidated Applicant Tracking System (CATS).
• Mailed, emailed, faxed, or hand-delivered applications and resumes will not be accepted.
• The decision to interview an applicant is based solely on the information received for this position from their electronic application and/or resume.