Job Description

Job Duties and Responsibilities:

• Ensuring compliance with current quality system
• Monitoring and reporting on all activities, processes, and procedures
• Developing internal auditing mechanism and conducting internal audits and reports
• Determining data-driven solutions and implementing quality improvement plans
• Performing regular monitoring and reviews to ensure employees adhere to quality policies
• Assisting with the development of company policies, processes, and procedures
• Providing departments with quality planning and support
• Conducting or assisting with quality and training sessions
• Preparing and maintaining quality management documentation
• Must be able to work with sales processing software and use it within Company guidelines.

Scope

• Ensuring compliance with current quality system
• Monitoring and reporting on all activities, processes, and procedures
• Networks with senior internal and external colleagues in own area of expertise.

Judgement

• Using data and feedback to continuously improve the programs and making recommendations for changes and improvements.

Job Required Qualification:

• At least 1 year of experience as a Sales Representative (preferably healthcare-related but not required)
• Strong computer skills are required.
• Excellent verbal and written communication skills with strong presentation (creation and delivery skills).
• Thorough understanding of training processes.
• Extremely organized and detail oriented.

Preferred Qualifications:

• Experience and process expertise on the program supported.