Job Description

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from discovery to recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

The Opportunity

As an Ignite Project Manager (IPM), you are the central nervous system of our marketing execution. This role is designed for a high-achieving project leader who thrives on turning complex multi-channel strategies into seamless reality. You won’t just track tasks, you will develop and implement project frameworks, mitigate risks before they arise, and bring solutions to fruition.

Your Impact:

• End-to-End Ownership: Lead and own the full lifecycle of multi-channel marketing programs, from initial inception through technical launch, managing up to 4+ concurrent tactics including digital, email, search, HRA, direct mail and complex web integrations.
• Strategic Problem Solving: Independently identify project bottlenecks and develop solutions that align with both client goals and internal operational excellence.
• Stakeholder Influence: Serve as the main point of contact between internal teams and clients, facilitating agreement among cross-functional teams to ensure project milestones are met on time and within scope.
• Project Oversight & Issue Resolution: Capture and drive the completion of meeting action items, proactively chase and resolve project blockers, and manage through unplanned scope changes to maintain delivery momentum both internally and externally.
• Statusing & Communication Hub: Compile and communicate client project status reports to internal teams, and serve as the central point for organizing and managing client communications.
• Specialized Program Management: Oversee the setup and execution of digital sponsorship programs and manage performance and optimization initiatives for comprehensive campaign execution.

What You Bring:

• Experience 3–5 years of progressive project or account management experience in a fast-paced agency or corporate marketing environment.
• Education Bachelor’s degree in Marketing, Business, or a related field; PMP or CAPM certification progress is a plus.
• Technical Savvy: A robust understanding of digital/project management platforms (SalesForce, WorkFront, JIRA, YouTrack, etc) with a strong knowledge in advertising best practices.
• Precision Exceptional attention to detail, demonstrated by the ability to expertly proof and validate assets against technical and organizational standards.
• Organization Demonstrated ability to effectively manage and prioritize numerous, simultaneous, cross-functional workstreams.
• Analytics Possess the capability to analyze and interpret reporting data across campaigns based on KPIs.
• Communication: Maintain effective client communication, including proficient objection resolution. Efficiently lead client calls and provide direction to internal teams regarding subsequent actions on status calls.
• Travel Ability for limited travel (less than 10% of the time)