Job Description

Prepares and documents patient records used for specimen processing, reporting, and billing within The Institute for Genomic Medicine (IGM). Essential Functions:

• Receives and accessions samples and orders accurately in laboratory databases, LIS, LIMS, and other related software.
• Delivers specimens to the designated testing area and records functions in the laboratory information systems.
• Maintains accurate documentation – obtaining, compiling, and issuing records, reports, and data. Ensures correct distribution for patient care and billing purposes.
• Communicates with providers regarding incomplete paperwork and other missing information.
• Provides efficient and effective customer service, ensuring customer satisfaction and quality patient care.
• Maintains knowledge of current federal, state, and local laws and regulations concerning laboratory reporting and billing requirements, including yearly updates.

Education Requirement:

• High School Diploma, required.
• Associate’s Degree in a science or healthcare management, preferred.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

• Organizational skills, attention to detail, and computer experience.
• Ability to maintain and foster interpersonal relationships with internal and external customers.
• Ability to work efficiently both independently and in a team.
• Excellent communication skills. Ability to adapt communication styles for cultural differences.
• Flexibility with interruptions and changing circumstances.
  

Experience:

One year of clinical laboratory, medical, and office experience, preferred.

Physical Requirements:

OCCASIONALLY: Bend/twist, Biohazard waste, Chemicals/Medications, Climb stairs/ladder, Cold Temperatures, Communicable Diseases and/or Pathogens, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Blood and/or Bodily Fluids, Decision Making, Interpreting Data, Problem solving, Sitting, Standing, Walking

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Lifting / Carrying: 0-10 lbs, Peripheral vision, Repetitive hand/arm use, Seeing – Far/near

Additional Physical Requirements performed but not listed above:

(not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"