Job Description

An iGaming Operator is adding an other brand to their portfolio and will be targeting the Norwegian-speaking market. They are looking for an experienced Norwegian-speaking Customer Service Agent to be one of the first members of their Customer Support.

The role is offered on a full-time, fully remote basis.

The basic starting salary offered is €26-28K. Read on for full details.

Role & Responsibilities

• Provide customer support via chat, phone and email in Norwegian and English

• Support players with technical (perceived or actual) problems

• Ensure player satisfaction through applying professionalism and empathy

• Educate players on game rules and features

• Help translating shorter texts for FAOs and promotions

• Assist players with finding their way around the website and current promotions

Skills & Experience

• Excellent written & spoken communication skills in Norwegian (native/C2 level)

• Fluency in English, written and spoken

• A couple of years' experience from working with CS for iGaming

• Internet & IT savvy

• Quick learner

• Responsible and reliable

• Able to work responsibly with minimal supervision

About this role

• Starting Salary €26-28K

• Fully remote role

• Can invoice the company
  OR

• Employment can be offered in Malta or Cyprus

• Laptop will be provided by the company

Please, apply with your detailed CV in English

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