Job Description

General information

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Name
Identity Engineer - Workforce Identity
Site / Location
Melbourne Support Centre
Ref #
12382804
Entity
Australia Post
Opening Date
08-May-2026
Suburb
Richmond
Work Type
Permanent Full Time

Description & Requirements

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Help us deliver like never before

We are hiring an Identity Engineer - Workforce Identity to play a critical, hands-on technical role in designing, enhancing and operating the workforce identity platforms that underpin secure access across Australia Post. Acting as a subject matter expert, you will be responsible for administering and operating the Silverfort platform as the key technology for this role, alongside supporting Active Directory and Entra ID environments. You will be accountable for delivering enhancements, maintenance, monitoring and operational support to ensure these platforms remain stable, secure and aligned to business needs. With a strong focus on engineering quality and service excellence, you will help deliver reliable, customer-centric identity services, drive continuous improvement, and ensure our identity capability meets enterprise security, compliance and strategic objectives.

What you’ll deliver with us  

• Responsible for the operation, enhancement and support of the critical identity security platform: Silverfort in addition to critical workforce identity provider platforms: Active Directory, Entra ID and the services that it supports including service management. This includes fulfilling the 24×7 support obligation by participating equally in the on-call roster and duties.

• Demonstrates technical thought leadership in delivery and service optimisation keeping a continuous improvement mindset
• Provides expert technical consulting to both mature the function in BAU and deliver robust work products for projects that align to design standards, patterns and identity strategy.
• Maintains awareness of internal and external standards and compliance obligations and drives platform compliance to these standards/obligations.
• Responsible for being a supporting contact point for our internal and external stakeholders and working with our vendors where required.
   

About you

You bring proven experience delivering and supporting critical business services within a medium to large enterprise, with strong hands-on expertise across Active Directory, Microsoft Entra ID and related identity technologies. You have demonstrated capability in administering and operating the Silverfort platform, which is a key requirement for this role, and understand how to leverage it to strengthen identity security at scale. You are experienced in the management and governance of enterprise workforce identity environments, applying best-practice security controls and standards to ensure robust, compliant and resilient identity services.

You also bring

• Demonstrated ability to build high value relationships with stakeholders and cross functional teams.
• Experience in delivering technical excellence into an operational workforce identity environment and supporting it operationally.

How we’ll deliver for you

At Australia Post, we believe in investing in our people and fostering a supportive and inclusive work environment.
Here’s how we’ll deliver for you:

• Career Development: We offer opportunities for professional growth and development, helping you to build a rewarding career.
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support your personal and professional needs.
• Employee Wellbeing: We prioritize the wellbeing of our employees, providing resources and support to ensure a healthy and safe work environment.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

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