Job Description
IDD Therapy Department Scheduler
Location: Brooklyn Office, Mon-Fri 9a-5p
Extended Home Care is seeking an IDD Department Scheduler to join our Brooklyn office team. This is an excellent opportunity for an organized, detail-oriented individual looking to grow in a healthcare setting.
This role provides administrative and clerical support to the IDD department Responsibilities also include coordinating and managing therapy scheduling for patients receiving care in the home, including individuals with Intellectual and Developmental Disabilities (IDD), ensuring timely assignment of PT, OT, and ST visits and smooth communication between clinicians, patients, and caregivers.
QUALIFICATIONS:
• High school diploma or equivalent, some college preferred.
• Minimum of two years working in a busy environment using the telephone, fax,
computers, scheduling modules and filing.
• Ability to handle multiple clerical tasks simultaneously and stay organized.
• Computer literate, proficiency in scheduling systems.
• Strong communication skills and ability to communicate effectively with healthcare
professionals.
RESPONSIBILITIES:
1. Printing emails received from the Intake Services department for the assigned boroughs
to verify which cases need placement of a PT, OT, or SLP.
2. Responsible for the daily placements of PT, OT, & SLP immediately upon receiving
initial requests from the Intake department.
3. Providing follow-up communications to the IDD intake team and Case Manager
informing them of whom the therapist is who will conduct the evaluation and/or SOC.
4. Responding to the Follow–Ups from case managers, clinical manager, and rehab managers
regarding therapy placements or service interruption.
5. Data entry of required information into McKesson systems.
6. Logging all cases with the therapist's name and the patient's name on the Rehab placement
log and filing as appropriate.
7. Providing customer service to all therapists.
8. Notify supervisor of obstacles to job performance
9. Report all the suspected violations to supervisor, Compliance Officer or Compliance
hotline
10. Observe Client’s rights and confidentiality in accordance with HIPAA compliance.
- Rehab Services Assistant
11. Performs other duties as required.
Position Benefits:
• Health, Dental, Vision
• 401k + Company match
• Paid Holidays.
• PTO Package
• Paid Orientation
• Employee Referral Program
The agency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $23- 26/HR
